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Johnson Hyundai of Apex

(1,905 reviews)
Visit Johnson Hyundai of Apex
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 267-9542 (888) 267-9542
Used (877) 204-7607 (877) 204-7607
Service (888) 415-0617 (888) 415-0617

Reviews

(1,905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Hyundai of Apex from DealerRater.

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The spirit of this dealership’ is.

The spirit of this dealership’ is. that they aim to please and satisfy each and every customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback. It is always our pleasure to serve you at Johnson Hyundai!

Leased my first car, came in with a figure and they

Leased my first car, came in with a figure and they worked with me to get there. Finally got the confidence I needed to move on from my 20+ old car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are happy to hear you enjoyed your experience with our team. We look forward to serving you again at Johnson Hyundai!

I had a wonderful experience at Johnson Hyundai of Apex!

I had a wonderful experience at Johnson Hyundai of Apex! The staff was friendly and went above and beyond to ensure I found my ideal car at the best price. The finance application process went smoothly and easily. 10/10 would suggest this dealership to anyone in the market for a new car. Thank you, Percy and LA, for providing me with excellent customer service; I was extremely pleased with my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad you had a wonderful experience at Johnson Hyundai. It was our pleasure to assist you!

These guys are great!

These guys are great! I went from broken car to new car in about an hour and a half! Justin, my sales rep was immensely helpful and knowledgeable of all the offerings of the dealership and got me out and off to work in record time! They were very conscious of working within my budget, got me the exact car I wanted, and threw in an extended warranty that I didn't even think to ask for. The next time my family needs a car, we're coming back here! Thank you Johnson Hyundai of Apex! ~K

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are happy to hear you had a great experience with our team at Johnson Hyundai. It was our pleasure to assist you!

Got a quick, easy lease on my first car here.

Got a quick, easy lease on my first car here. Gustavo was very professional and knowledgeable on the Hyundai brand. The staff was willing and able to work with me to get a deal that matched my budget. Very un-invasive application process, my price limits were respected and I did not feel pressured into buying. If purchasing anything is as much of a nightmare for you as it is in Fayetteville, this is well worth a drive to a great area as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with us! It was our pleasure to assist you at Johnson Hyundai. We look forward to serving you again!

True professional operation.

True professional operation. Sales Reps, Sales Manager, Business Manager made the process very smooth. Every employee at Johnson Hyundai was very polite and asked if we needed assistance. The car was extremely clean when delivered.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are happy to hear you had a great experience with our team at Johnson Hyundai.

This was first visit to the new Apex location, and my

This was first visit to the new Apex location, and my fifth ELANTRA lease. LA was very personable and professional in the presentation of my options. Mark also made the financial contract process seamless. Considering they were only at this new location for a couple weeks, everything was handled very well. I would definitely recommend Johnson Hyundai should one be interested in purchasing/leasing the ELANTRA. It’s a great car… And a great team of professionals!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are happy to hear you had a great experience with our team. Enjoy your new Elantra!

Excellent dealer to work with.

Excellent dealer to work with. Gustavo was pleasant & quick to respond to all questions. Quick, efficient vehicle search & pricing. Actual paperwork signing process was a little slow, but no matter the dealer that’s always the case in my experience. From initial contact to driving off the lot was under 26hours. Exactly what I wanted for speed, service & value. Highly recommend and would absolutely hesitate to return for another vehicle on the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are glad you had a great experience with our team at Johnson Hyundai.

We worked with LA, and he was very straightforward and

We worked with LA, and he was very straightforward and helpful. We were looking for the best deal possible, as we are on a tight budget to plan for a wedding. We were trading in a 20 year old car that was on its last legs, and LA explained everything to us clearly as we were going through the steps toward buying a car since we were new to the process; the 20 year old car was my first car passed down from a family member that I had for ten years. He even took the time before we drove off the lot to help us get the Bluetooth and application set up, as well as giving us a heads-up on all the mail we’d be getting within 30-45 days and what the contents would entail. We walked in knowing exactly what we wanted, and were able to negotiate a great deal that could fit within our budget. He even showed us the numbers to prove that we were getting the best possible deal. We had our eyes set on the 2024 Hyundai Kona and each step of the buying process was concise, and LA walked us through each step. HWe were there the day before they moved to the Apex location, so the atmosphere was a little more fast paced and hectic than one would be used to. If you go in after doing your research and knowing what you want, they’ll work with you. When we asked for more information, we were given that. My only critical point would be the long wait intervals in between the short rounds of document overview and signatures. Of course, I understand we came in during a transition period. We came in around 1:00 and left about 15 minutes before 5:00. We noticed there was 30 minute waiting intervals for tasks such as retrieving a copy of a document, but again, this could be attributed to the faster-than-normal pace of the dealership that day. As a first time buyer, my advice to anyone would be: Do your research on vehicles and where to find them, come up with numbers, do a pre-approval, do not settle, come in knowing exactly what you’re looking for and what your price range is, and they’ll work with you the best they can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. It was our pleasure to assist you and we apologize for the wait you experienced during your visit. If there is anything we can do to further assist you, please let us know!

Great place to buy a car.

Great place to buy a car. Very friendly and professional. Absolutely loved the finance manager!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great feedback. We are glad you enjoyed your car buying experience at Johnson Hyundai!