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Johnson Hyundai of Apex

(1,905 reviews)
Visit Johnson Hyundai of Apex
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 267-9542 (888) 267-9542
Used (877) 204-7607 (877) 204-7607
Service (888) 415-0617 (888) 415-0617

Reviews

(1,905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Hyundai of Apex from DealerRater.

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Couldn't beat the price.

After baseball-sized hail totaled our 2007 Elantra, we were in the market for a new car. We looked at several used cars at many dealerships in the area. We had in mind buying used because our budget was not high. We stopped into Johnson Hyundai in Cary to see what used Elantras they had. To our surprise, Shareef, our salesman, steps out and presents us with an unbelievable price on a brand new 2018 Elantra. After a very enjoyable test drive, our search was over. We discussed our budget and Shareef made it happen. With the money we could have used on a used car, we drove away with a new Elantra! Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your wonderful experience with the Johnson Hyundai team. We hope you are continuing to enjoy your new Elantra!

Enjoyed my experience

As a long time Hyundai owner, I knew what to expect from the vehicle. What was new for me was working with this dealership and sales person as when I bought my last Hyundai this dealership did not exist. I had used the dealership for some service so was familiar with it. What I enjoyed most was working with Elle Silva. She was friendly, responsive and worked very well with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. We look forward to seeing you again and assisting you with your Hyundai.

Good job

Overall great experience. I was welcomed immediately. Management made themselves available and made this process much easier. I have purchased from this dealership before which is what has built return business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to choose Johnson Hyundai!

2017 Hyundai Tucson assessment

The dealership personnel were very friendly and courteous. They explained everything to my satisfaction and made me a fair offer on my trade in. I would recommend this dealer to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, We appreciate your recommendation.

Thanks Elle

Elle you made our car shopping a pleasure. Thank you very much. The car is working out perfectly. Thank you for listening to our needs. Eric and Michele

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your review, Eric and Michele.

Dustin N. Is the man

Dustin was great. He was professional and did not pressure us into making a decision. We actually switched cars midway through and He took us through the whole process again and got us a great car for a great price. We love our new Sonata!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy that Dustin was able to help you find your perfect car. Thank you for your review!

Car

Excellent vehicle for the money, the sales staff was very helpful. I walked in on Monday evening and had my brand new car Tuesday. Perfect price, perfect service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad that you found your perfect car and appreciate your review!

Megan Canjar

Everything went well! Mike was really helpful and always responded in a quick manner. And I especially love the cookies and soda in the waiting area. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear you enjoyed your visit (and the cookies)!

Not Enough Parking Space

Came to pick up our new Hyundai and did not have any room to park car! Had to back out of one parking area (which was the service area) and block in two other cars which belonged to staff at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback. We understand that the parking situation can be frustrating, which is why we offer a complimentary shuttle service, We apologize if this was not conveyed to you. Thank you.

They Live Up to the "Johnson" Dealership Name

Matt, our sales person was outstanding. I met him 3 months earlier inquiring about this vehicle. At the time, I told him not to call, not to write and when the time was right, I would go back to see him; he did just as instructed. He did NOT call and he did NOT email. The time was right and I went straight to him for the sale. He was complete, professional, knowledgeable, friendly and he actually remembered who I was from an encounter 3 months earlier. As a buyer, I highly recommend Matt B. as a sales person and I am sending people to him when I get the chance. I have been a Johnson Lexus of Raleigh customer for the past 15 years and the "Johnson" name is the reason I went to Cary to purchase the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to choose the Johnson Automotive family of dealerships. We appreciate your recommendation.