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Toyota of Poway

(555 reviews)

Reviews

(555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Poway from DealerRater.

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Recalls on my Prius

Art in service department was friendly, informative and professional, but still easy to talk to. I live in San Diego and have been to other Toyota dealers and poway Toyota our shines them all that you .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2010 Prius

Ca.tyn was fantastic, she stayed in touch with me, very good natured, very helpful offering choices, understood my concerns and was a very good listener

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Maintenanc

Excellent service Toyota Poway with Rachelle Pantig help me she is very nice explain everything what I need to do on my next Maintenance and on my tire

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sound system

The problem was or is about their software they installed on the system. You have to create folder and only load 255 files in each folder to have more than 450 songs a 32gb usb. John was outstanding. He is one of the reason I keep coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

I came in @ 2:30 for oil change and requested to be out by 4. I also requested checking brakes. They needed to change out brake pads. They did all and got me out on time. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Terrific service

Affordable, speedy, top quality mechanics and staff. Best in SD area. Been going there for many years and haven't been disappointed yet. Also find discounted prices on parts and accessories.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Toyota Poway

Purchased a vehicle for my daughter, her first. Poway Toyota has been excellent in walking her through the process of buying, owning and servicing a vehicle. Just had a recommended service done and our service writer Micheal could not have been more helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lindatreichel

Went in for my 15K service. Peter Tafolla was very helpful . Great service I will only take my car to Toyota of Poway Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service @ Toyota of Poway

I have been taking my car in for service at Toyota of Poway since I bought my car there. Peter Tafolla is an excellent service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Toyota Prius

Toyota of poway is the only place I’ll go. I live 2 minutes away from Toyota of Escondido and I sill prefer Toyota of poway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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