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Boucher Hyundai of Waukesha

(4,441 reviews)
Visit Boucher Hyundai of Waukesha
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 9 awards
2019 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 383-3649 (888) 383-3649
Used (866) 508-6541 (866) 508-6541
Service (262) 465-6017 (262) 465-6017

Reviews

(4,441 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Hyundai of Waukesha from DealerRater.

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Awesome

Was not looking forward to working with a "car salesman". I met Fawn and was immediately at ease. She helped me find exactly what I was looking for. My wife will be in soon to lease a vehicle from Fawn as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2017 Santa Fe Sport

Overall, a good purchase experience. Kevin was very good. These are some minor things, but yet should not occur. After getting new vehicle home I discovered there was virtually no wiper fluid (had to put in 1 or 2 oz shy of a half gallon). Also the coolant barely hit the low level. Also many radio stations I find objectionable were loaded on the radio. I would suggest a review of your pricing policy regarding trailer hitches. The dealer is 25% higher than leading competitors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2017 Tucson purchase

I am totally happy with the overall Hyundai Tucson purchasing experience at Boucher Hyundai in Waukesha, Wisconsin. Love the new SUV on both how it drives and all it's features. A big thank you goes out to Alex Dominguez and Nick Stover for making the purchasing event happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Wonderful Wonderful :)

Kevin and his team are the BEST I live in another state and was looking for a car for my mom and they helped me through the process with complete ease. 1 day and she was on her way! Thank you so much to you all ...... I don't think she's been home since she got her car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Pleased

I recently purchased a Hyundai Sonata from Boucher. My salesman was Steve Kuczkowski. I was very pleased with the transaction and with Steve, so much so that I recommended that my friend visit with Steve about purchasing a car from Boucher. My friend also purchased a Sonata through Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Pleased

I recently purchased a Hyundai Sonata from Boucher. My salesman was Steve Kuczkowski. I was very pleased with the transaction and with Steve, so much so that I recommended that my friend visit with Steve about purchasing a car from Boucher. My friend also purchased a Sonata through Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Experience with Boucher Hyundai

Excellent service 3 people stayed late to help me finish my purchase and they were all very friendly, knowledgeable and professional!! They used humor and showed me a lot about the car and helped empty my old car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Professional and Personable Service

When we were in the process of choosing a mid-sized sedan, we called Boucher Hyundai in Waukesha to talk about a 2017 Sonata. Our salesman was Steve Kuczkowski. He listened, asked questions, listened some more, and found just what we wanted already on the lot. The test drive clinched the deal. Steve helped us to take our new car home the same day. There was no pressure - he simply gave us excellent service. Rafi Dianov made the financing part of the purchase smooth, and I feel very confident that we made an excellent choice on our new vehicle. Our neighbors had gotten their Sonata from Boucher Hyundai - they told us what excellent service they receive from them. We agree whole-heartedly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience

Sales team made the purchase easy. Picked us up at home once the car was ready. Great education on all the tech features and services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great People Great Dealer

Just bought my second Hyundai in two months from Boucher. I had another great experience with Kevin Hart, Sales Consultant who I would highly recommend, Ryan Fitzsimmons, New Car Sales Manager and the rest of the Boucher team. All straight forward easy to work with people who made my car buying experience again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.