Reviews
My experience was outstanding.
My experience was outstanding. Very professional and extremely thorough with their communication and theceork that was performed on my G90.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.
Jan Carlos, JR, and others were very attentive and on top
Jan Carlos, JR, and others were very attentive and on top of their business without being overly pushy during my time in buying my car. In addition to Jan Carlos being knowledgeable and honest, just simply having a hybrid SUV on hand to test drive was instrumental in helping me get over the hump in making my decision. Overall, it was a pretty positive experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Genesis of Waukesha has been really good when it comes
Genesis of Waukesha has been really good when it comes scheduling and completing service on our vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.
I had a tire blow out and called Jean Sommers my service
I had a tire blow out and called Jean Sommers my service rep. She looked up my status and it showed I have road hazard insurance on my tires! Covered! No hassle drop off and pick up. Thanks for your efficiency. Robert Maas, the service tech also did a fine job on the tire replacement. Thanks team. We’ll done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jean and Robert met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come!
This was my second time service and as usual had the best
This was my second time service and as usual had the best customer service. Thanks.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandeep, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.
responsive to our questions.
responsive to our questions. Our sales associate went over all the features of the car very well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.
Why fifteen words?
Why fifteen words?? Good service, nice folks, sometimes hard to connect with actual person, but that has improved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Everything takes way longer than what is communicated and
Everything takes way longer than what is communicated and what it should take to complete routine tasks such as oil changes and tire replacement.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Rick Day, Service Manager 262-522-1000
Darlene was wonderful to work with.
Darlene was wonderful to work with. We were shopping to replace a Santa Fe that was totaled. Darlene listened to our needs & wants. I drove the 2023 Santa Fe & was hooked again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Darlene met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!
Very helpful in helping me decide what the best vehicle
Very helpful in helping me decide what the best vehicle was for my needs. Courteous and helpful staff.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Charles, and don't hesitate to reach out if you need anything else.