Reviews
Rude on prices for the New Palisade Calligraphy
Michael Baldawy is rude in his response on the Palisade Calligraphy. I'm not used to paying MSRP for a car but for this so called Internet Manager rudely tell me to pay $5,000 over the msrp is ridiculous. I found the Tustin Hyundai more professional and no I did not pay over the MSRP! Please shop around and don't consider this dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Dale, We are disappointed to see your negative experience with us here at Tuttle-Click Hyundai. We are so sorry to hear about this. Could you please reach out to our customer service management team directly about your experience? We want to do all that we can to turn your time with us around for the better! We look forward to hearing from you soon Dale! Tuttle-Click Customer Service |support@tuttleclick.com
Great place and exceptional customer service!
Great place to shop around for a new vehicle. The people working there had exceptional customer service and I found a very nice Santa Fe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Deborah, thank you for sharing your recent 5 star car buying experience with us here at Tuttle-Click Hyundai. We are thrilled to hear that out staff made your experience so great. Congratulations on your new Santa Fe purchase! Thank you for joining the Tuttle-Click family, and we are here for you anytime you need! Enjoy every new mile ahead Deborah! Tuttle-Click Customer Service | support@tuttleclick.com
Wonderful staffs and great service
Very helpful and knowledgable in what they are selling, kenneth Iwano and his team together with the person in finance office is great and they are really efficient. Will definitely recommend them. And the Hyundai Palisade is great too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jonathan, thank you for sharing your recent 5 star car buying experience with Kenneth here with us at Tuttle-Click Hyundai. We are so glad to hear that Kenneth provide helpful, knowledgeable and efficient service during the purchasing of your new car. Congratulations on your new Hyundai Palisade! Thank you for joining the Tuttle-Click family, and we are here for you anytime you need! Enjoy every new mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com
I always come here for my service needs.
I always get the best service here. They are very professional and courteous. I have been coming here for many years and will go out of my way to get my vehicle serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Deans, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Hyundai. We are happy to hear that your experience was professional and courteous. Thank you for continuing to be part of the Tuttle-Click family, and we are here for you always. Enjoy every mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com
Care you can count on
It’s very important to trust the people that care for your car. Tony, Mgr of the Service Dept. at TuttleClick Hyundai in Irvine is efficient, caring, and honest. He’s also accommodating and ready to assist. Tony is available and listens to the concerns of your car needs. I took my car to be serviced on Friday 3/12/21 and he was able to get it done pretty quickly because our family needed to be at a very important event. Monday 3/15/21, my car battery died right before going to work and again he was quick to assist. Tony is a Mgr that goes above and beyond to make sure his regular clients, like myself, are well taken care of. I’m grateful that he and his crew gives my family and my car exceptional care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Riza, Thank you for sharing your recent 5 star service experience with Tony here with us at Tuttle-Click Hyundai. We are glad to hear that Tony provided efficient, caring, honest and fast service. Our goal is to make your experience smooth and personable. Thank you for joining the Tuttle-Click family and deciding to service with us. We are here for you always! Enjoy the road ahead! Tuttle-Click Customer Service | support@tuttleclick.com
Santa Fe Hyundai
Bought a car from this dealership and Michael right before we bought this car and received excellent service. Could not be more happy with my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Yvette, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Hyundai. We are so glad to hear that your purchasing experience with Michael was excellent. Congratulations on your new Hyundai Santa Fe! Thank you for choosing to be part of the Tuttle-Click family, and we are here for you anytime you need. Enjoy every new mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com
Sonata Repair Service
Adrian - the tech writer was very conscientious. He waited on me quickly and called me as soon as the had a diagnosis. My car was completed a few hours after being towed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for sharing your recent 5 star experience with Adrian here with us at Tuttle-Click Hyundai. We are glad to hear that Adrian provided quick and efficient service. Thank you for choosing to service with us, and we are here for you for all things Hyundai. Enjoy every mile ahead!
Don’t use Hyundai service
Tuttle click Hyundai gave us the absolute worse service. This is car number 4 we have purchased and my last. I complained about my sunroof not working in the past. Bringing my vehicle in this time and saying the sunroof still is not working and showing the exact same thing with is not opening and closing properly. The technician told me that the 1st Time I brought the vehicle in I complained about “the sunroof and this time it was the switch”. I guess in the future we all must need to be mechanics to diagnose are own vehicles. Last, the paint on my door handles is peeling off. This is something happening on not just my vehicles but 1000s after doing a lot of research. I am over my warranty and they are unwilling to fix the paint. I have called corporate and advised them of my situation and was told I would be receiving a call within 3 to 5 days. Today is day 6 no call. I will call them 1 last time and it’s off to the attorneys. They can’t even follow their own promises!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Bari, We are disappointed to hear about your recent negative service experience with us here at Tuttle-Click Hyundai. We are sorry to hear that your vehicle is out of warranty for the sunroof issue. We apologize for the inconvenience. Could you please send us an email directly so that we can get in touch with you? Our management team has seen your review, and we would like to speak with you further about your experience. We look forward to starting the process of turning your experience around and doing everything we can to get you the help you need! Tuttle-Click Customer Service | support@tuttleclick.com
Employees are nice and kind!
Even though I did not have an appointment for the service, the staffs were very systemic and professional! I feel so thankful for the early open at 7AM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jae, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Hyundai. We are glad to hear that you felt our staff was accommodating and professional. Thank you for choosing to service with us, and we are here for you for all things Hyundai! Tuttle-Click Customer Service |support@tuttleclick.com
First maintenance Tucson 2020
This is 1st maintenance for my Tucson . Service advisor is very professional and friendly, Great dealership and service. Will buy new car here again. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Hyundai. We are pleased to hear that you felt our staff provided professional, friendly, and great service. Thank you for choosing us, and we are here for you and your Tucson anytime in the future! Tuttle-Click Customer Service | support@tuttleclick.com