Reviews
Write a reviewI had the greatest pleasure in working with Dana Smith
I had the greatest pleasure in working with Dana Smith all through the process from selecting the right Mini JCW, ordering, and receiving the new car. She is very professional and will go out of her way to make my encounter hassle free. So is so easy to talk too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Lauderdale MINI. We hope to be of service to you again in the future. Best wishes, Lauderdale MINI
John Luc has been our service advice for a few years and
John Luc has been our service advice for a few years and I can’t imagine working with anyone else. His professionalism by far the best I’ve ever experienced is dealer service. His knowledge on Our mini is superior by far. I will not deal with any other advisor when going to Lauderdale Mini service. Wished he also did BMW! Would use him for my X5 service!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lauderdale MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
When I needed a new car my first and only stop was here....
When I needed a new car my first and only stop was here. Dana was incredibly helpful and made sure everything was perfect with the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Cheriew, thank you for your kind review; we are happy to pass along your comments to the team here at Lauderdale MINI! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day.
Great experience! Andy is very professional and would...
Great experience! Andy is very professional and would recommend asking for him. Isaac in Finance did a great job also getting through the paperwork in a timely manner and explained clearly so I felt confident in signing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Pete, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Great service
Scott was very helpful with the whole process and made our experience at the dealership truly great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our brake pad service message came on over the weekend, I...
Our brake pad service message came on over the weekend, I call on Monday, brought the car in, drove home with your loaner car and pickup my fixed car later that day, outstanding! Our service rep, Hisnardo Sanchez, is always great and always very helpful. Thanks for having a great service team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Lauderdale MINI! We are always more than happy to assist you if anything else comes up. Take care!
Great service
Our brake pad service message came on over the weekend, I call on Monday, brought the car in, drove home with your loaner car and pickup my fixed car later that day, outstanding! Our service rep, Hisnardo Sanchez, is always great and always very helpful. Thanks for having a great service team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service From Website to Final Signature
Everything was excellent from the website to keys in hand and out the door. Andy Lang, and Jessica the best sales team I?ve encounter in over 20 years. Their kind demeanor, and ability to listen to what I wanted as a customers was everything to me. I will definitely be a returning customer. Thanks for everything. I?m a Happy Soldier
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Lauderdale MINI. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
No pressure good service
My mini cooper was very quickly serviced and fixed. As always everyone I talked with was friendly and pleasant, not too rushed to help me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gilbert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MINI Service
Hisnardo is an asset to your business. He is professional, conscientious and looks out for his customers. Your valet service has also improved, and attendants are prompt when you drive up. This has not been the case in the past, so this is a marked improvement.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Andrew, thank you so much for your positive comments about Lauderdale MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!