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Billion Kia Rapid City

(90 reviews)
Visit Billion Kia Rapid City
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (877) 367-6595 (877) 367-6595
Used (877) 368-7217 (877) 368-7217
Service (877) 369-0682 (877) 369-0682

Reviews

(90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Billion Kia Rapid City from DealerRater.

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The service department is top notch!

The service department is top notch! From scheduling to follow up, the staff is always helpful & professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Total turn around in experience.

Total turn around in experience. Ben our sales man made this sale a breeze. 1 month earlier felt uneasy but this new team changed that! We will be repeat customers for sure! Fair and honest pricing is not expectation here it’s a standard. Thank you all for the great buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They were very easy to deal with.

They were very easy to deal with. John Lipp helped very much explaining things. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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John in the dealership was very personable,

John in the dealership was very personable, straightforward, and efficient. Highlyrecommended without a reservation. Excellent experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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These guys are efficient and informative.

These guys are efficient and informative. I highly recommend this service center for the quality they provide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service was great.

Service was great. Everyone was professional and very kind. Nice area to wait for service!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Went in after talking with Jack on the phone explaining

Went in after talking with Jack on the phone explaining that we were looking but we wouldn't do anything for a week..every other dealership called at least 2-3 times actually pushing us further away. Hard to beat Kias warranty and kind patience non push sales of Jack

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The person I spoke with was very kind and professional.

The person I spoke with was very kind and professional. He was truly interested in helping me find exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Caring service people at front desk, who was able to

Caring service people at front desk, who was able to explain my bill. Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Everything from looking for our car to financing was

Everything from looking for our car to financing was great, the service department people are good except for the time frame. We had an appointment at 9 for a routine oil change and didn’t get out of there till 10:25, seems a little long just to do a small service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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