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Billion Kia Rapid City

(88 reviews)
Visit Billion Kia Rapid City
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (877) 367-6595 (877) 367-6595
Used (877) 368-7217 (877) 368-7217
Service (877) 369-0682 (877) 369-0682

Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Billion Kia Rapid City from DealerRater.

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Thank you again Billion Kia in Rapid City for the great

Thank you again Billion Kia in Rapid City for the great service! These guys always do a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always a great experience , great service , great

Always a great experience , great service , great coffee . Always warm and welcoming, years of great people .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Manipulative and tried to take advantage of me.

Manipulative and tried to take advantage of me. Agreed on a vehicle and price. Drove 2 hours to sign paperwork, was told that everything was ready to go. Got there and they tried to get my husband to leave, he refused until paperwork was signed. Then the finance gentleman and dealer came back over to tell me that they quoted the wrong vehicle and tried to increase the price by 6K. Dealership has no respect for women and tries any chance they can to screw someone over. Luckily my husband was there and we did not let them get away with it. Manager tried to be sly and tell me that if I gave him a perfect review I could get a free oil change. Beware most of these positive reviews reflect bribing. Disappointing and will never use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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John is the best salesman at KIA Billion in Rapid City,

John is the best salesman at KIA Billion in Rapid City, SD. If your looking for KIA, ask for John!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and great people.

Great service and great people. I love my Kia. Reasonable prices for service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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John Conner is a very helpful Salesperson!

John Conner is a very helpful Salesperson! Called us back all the time as we were looking to purchase a newer car, We traded in 2 of our cars and now have a beautiful KIA Sportage! We recommend asking for him when you are looking for a new vehicle. The whole staff was kind and very helpful. Matt in Title was great too! Thank you, John Conner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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When I went in to the dealership I was between decisions

When I went in to the dealership I was between decisions and indecisive of what I wanted but that was until my salesman Mathew Ferris came into the picture. He handled Everything and made the car buying experience the best I have ever had I will be buying all vehicles from him from this point going forward I recommend this dealership to everyone and make sure to ask for Mathew Ferris.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The service department is excellent and the prices are

The service department is excellent and the prices are very reasonable. The buying process when we purchased the car was the best we have ever experienced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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It was an excellent experience once again.

It was an excellent experience once again. Would recommend to anyone in need of a vehicle! Thanks guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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With the difficulty of troubleshooting electrical

With the difficulty of troubleshooting electrical problems Billion Auto KIA did a great job fixing our screen problems…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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