Reviews
Andrew Doty - #1 Service Manager!
I have been so fortunate to come across Andrew Doty and Stokes TOYOTA on Hilton Head. I rolled my car in Califorbia before I took a job and moved across the country to reside in South Carolina. I was concerned at first where to take my SUV 4Runner for maintenance UNTIL I came across Andrew. He always let me know what I need and as the year went by, I have purchased everything to keep my SUV in great shape. I recently came in for new tires, once again, Andrew helped me out. I have one more thing to do to my SUV besides regular oil changes, and it should be happening soon. I trust Andrew and he has always helped me plan what is my priority for my vehicle and I have been so thankful that he has guided me through that. My SUV runs great and he is an outstanding service manager!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service of my vehicle
Took my car in to service and Andrew Doty helped me with my car and recomindations and explained everything in detail. Very helpful and nice. Overall just a great piece of mind knowing my car is taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew Doty
Awesome customer service very prompt and made sure everything was taken care of! I would highly recommend him over and over again he is an amazing service advisor!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Under promise & Over deliver
I had to bring my van in for a recall repair. It’s tricky for me because I live on a bridgeless island and must incorporate a ferry schedule into my transportation schedule. The manager originally promised it would take 5-6 hours to get the work done, but he would push for 5 hours. Instead he called me 3 ½ hours later to let me know they were done! Great service! Everyone I interacted with at the dealership was polite, friendly & professional. Best dealership I’ve ever dealt with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Have had 2 vehicle issues lately, one in warranty and one that was out of warranty. In both cases John Slyh took excellent care of me. The service manager actually got permission to fix the out of warranty problem at no charge so kudos there as well, don't know his name. Also, Betty in parts was a major factor in helping with the out of warranty repair. Thanks for the great service John, highly appreciated!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Service
Brought my truck in for service and was treated very well by the staff and the service advisor. I would recommend this dealership to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great customer service and friendly staff. Jon was a great service advisor. I would highly recommend this dealership to anyone an needs service on their vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
I always have a great experience when I bring my car to Jon Slyh for service. He helps me understand what my car needs and is always very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experiencet
Nathan F. was great to work with! He made buying a car quick and easy. I would definitely recommend everyone go and see him whenever you need a new car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
We love Stokes Brown Toyota, the atmosphere and the service department personnel. Their service is exceptional. Johnathan was very helpful and answered all our questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair