Reviews
Horrible Customer Service
Bought a 2013 accord 25k miles in Jan. Come spring I take a road trip andfind out the AC never worked and when I take it in they say the car is 500 miles out of warranty and there is nothing they can do. The dealer is pretty much saying they are off the hook because it's a Honda and not an Acura! Dealer won't even offer to cover parts of the repair which they quoted at 2k plus tax Never buying a car from Bob Rohrmam Auto Group again! Apparently they only care about their customers if you buy a brand new Acura. Not what I was expecting from a reputable Acura dealer
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome purchase experience
I wanted to strike a deal before I walked in and have everything ready to purchase right away. Muhammed made sure that was exactly my experience. Unfortunately I do not have the leisure of time and Muhammed made it very easy for myself and my family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience Here!
Great experience, very honest, and friendly atmosphere, Stuart was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Treatment
From the time Stewart Craig answered the phone, he treated with me with respect and provided all the information truthfully and on the spot. A great experience even after I bought the vehicle; he continues to assist me with questions and recommendations about the brand.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great!
I will recommend this place to my familly and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Recommend
It was so great, firstly, we got exact answers and advices we were looking for, then we test drive two cars that was recommended and satisfied our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great buying experience and great customer service
Met with Stewart and couldn't of had a better buying experience. Honest, which is rare from a sales man, comfortable facilities, understanding and willing to work with you. I got the vehicle I always wanted for the exact price I was looking to spend. Can't say it enough, best buying experience I've ever had! Thanks Stew!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best Experience
Very nice staff who did their best to make sure we had a good all around experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership
Great dealership to buy a car! Mike Nauert was knowledgable about all aspects of the RDX I wanted, he was friendly and listened to everything I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Deals and Service
Stewart was very accommodating. He made things work out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase