Reviews
sales person was helpful and professional, although the
sales person was helpful and professional, although the auto they had listed was sold. In fact the auto is still listed. if the auto is sold unlist it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Greg, thank you for taking the time to leave us your honest feedback. Please reach out to us at (417) 866-6611 when you can so we can address this situation directly. Thank you and have a great day.
Two weeks since my wife and purchased the most expensive
Two weeks since my wife and purchased the most expensive (not complaining) vehicle we have ever bought! Couldn’t be happier with our new Sierra, and couldn’t be happier with the excellent sales team at Thompson Buick, GMC, Cadillac! They definitely understood the assignment when it came to quality customer service as their main priority! Tristan treated us like we were his only reason for him being at work that day and made the process as easy as it gets! Chris in finance was straight forward and worked to provide us with a quick purchasing experience! Good to deal with a business that understands the importance of giving the best customer service to everyone! Thank you all!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The team at Thompson was so easy to work with and they
The team at Thompson was so easy to work with and they made the deal work with my finances. The entire process was smooth and easy and I went home with the car I’ve always wanted. Jace and Chris were excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patrick, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great buying experience Marcus did a great
Great buying experience Marcus did a great job Everyone was pleasant to deal with Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy you found our staff to be so supportive during your experience here at Thompson Buick GMC of Springfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mike Peters, Thompson Sales, was wonderful to work with.
Mike Peters, Thompson Sales, was wonderful to work with. No hassle, friendly, informative, and made us feel Very comfortable in the buying process. Carole was great too. Made the finance process easy and seamless. We are repeat customers due to Thompson Sales meeting our needs provided by their exceptional customer service team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Randy, thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC of Springfield! We sincerely value your business and look forward to your next visit!
Every person we dealt with at the dealership was so
Every person we dealt with at the dealership was so helpful and friendly. Customer satisfaction seems to be their primary goal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris Jones did a great job handling our purchase.
Chris Jones did a great job handling our purchase. The entire team was helpful, attentive, and answered all our questions. Highly recommend Chris and Thompson Sales!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service.
Excellent customer service. 5 time repeat customer with Vincent Hamilton. Always taking care of us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service.
Excellent customer service. We are 5 time repeat customer with our same salesman Vince Hamilton.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brent was very helpful in finding the vehicle i was
Brent was very helpful in finding the vehicle i was interested in. He brought it around to the front of the building so i could look at it close up and take a test drive. I had made up my mind what I was looking for and they didnt try to sell me anything different. Staff was friendly enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car