Reviews
The Volvo service experience was great.
Pete in the service dept. and the service tech were both very proactive about finding out what was wrong, and then getting my car's brake problem resolved quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carla, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that Pete and our team were able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at McDonald Mazda/Volvo and we look forward to your continued business! Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com
Terrific service, excellent facilities
The service advisors are very knowlegable about my Volvo S80. All of them are outstanding. I have not had a problem with any of them. Also, the mechanics are excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
George, thank you for the awesome feedback! Our team is proud of our excellent service advisors and we appreciate all they do for us! We're very happy to hear that he was there to provide you with great service. Thank you again and we always look forward to working with you again in the future! Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com
Great service!
Kyle Terry was great, proactive on some service issues (60k service) and contacted me to let me know the car was done early
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tracy, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at McDonald Mazda/Volvo and that Kyle was a great help! If there is anything else we can do for you, just give us a call! Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com
Mechcanic is well above the average,
Shannon handled a communication failure, apparently due to heat, and never gave up. His knowledge and reputation is well known around the city of Denver by other well known good Volvo technicians. He has no big head about his title, he just try's to help you with least amount of cost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dennis and thank you for this great review! We're excited to hear that Shannon took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to working with you again in the future! Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com
Great Warranty Work and GREAT customer service
I had extensive warranty work done to my Mazda 3 and they kept me in the loop the entire time. The dealership went to bat to help me get part of my rental car paid for above and beyond the extended warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing McDonald Mazda Volvo for your vehicle needs. Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com
needed a car in a hurry and they made it work.
The low/no pressure attitude of my salesman. He let me look at different styles of the 3 and was knowledgeable of other makes in comparison. I felt he listened and didn't make things up. I as a consumer researched the vehicles I was looking at and I felt he did a solid job of representing his vehicle while making sure I was purchasing the right car for me.Went and got the vehicle I wanted from just off the truck and prepared it that day in a timely fashion.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience, James. It is magnificent to know that our sales team was able to provide you with the pressure-free and knowledgeable service that McDonald Mazda Volvo is known for. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com
Great service!! Great customer service
Dave was great! I heard a noise on my Volvo and your service dept got in on the same day!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jessica, thank you for this great review! Dave is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and we hope to see you again soon! Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com
Clean facilities good service
Dave was very courteous and very helpful when I asked about somethng - even coming to my car to show me !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Alberta! I'm very happy to hear that Dave was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com
Excellent caring staff
Your staff is so knowledgeable, friendly and willing to go the extra mile. I worked with Jayme and you can tell that she loves her job. Very warm and welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marsha, at McDonald Mazda, Volvo, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com
Great car!
Melanie was very helpful and accommodating. I was pleased with the efficiency of leasing my car. I had a very tight schedule and they made it happen with everything I wanted in the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Imran and thanks for your kind words! We appreciate Melanie and we are thrilled that she has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and we look forward to seeing you again! Best, Jacob Varshavskiy Jvarshavskiy@Mcdonaldautomotive.com