Reviews
Write a reviewGREAT SERVICE FROM JAMES OWENS
James Owens was very helpful with helping me find the right car for me and he also was very helpful with keeping the payment reasonable. I would recommend a lot of people to shoreline auto center
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
James Owens found me a 2000 Trans Am with Low miles, great condition, and an excellent price. Also got a good deal on my trade in. I wasn't pressured or harassed. Happy customer...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought Toyota Avalon from Shoreline Auto Center
I was looking for a good used car with reasonable payments and was able to get this down with Shoreline. I had a plethora of considerations....from Jeep Wrangler to Scion to Infinity and Mike Carter (salesman) helped direct me to the vehicle which would serve the purposes or goals which I was seeking. I would definitely recommend these guys to any of my friends. The staff was helpful even when Mike was not immediately available to test drive other vehicles. Very professional, knowledgeable and not pushy at all. Thumbs up!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience buying a car thanks Justen Rigney
My name is Mary Beth smith-velez and I my experience today in buying a car was excellent and Mr Justen Rigney was my sales agent very professional. He came highly recommended and I of course will Highly recommend everyone who needs to buy a vehicle not only for his customer service and his expertise also for the fine selection of vehicles at the lot. Justen has excellent people skills and again my experience in buying a car was excellent and I thank him for that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great good fast service
Went to get a car sales person Justin was wonderful he got me approved over the phone since I lived in nc and worked with my down payment to get me in the car I wanted when I got their the car was clean and ready to go I test drove the car signed a few paper work and was on my way back home thanks shoreline
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service best i found so far
I have been looking for a Nissan Altima for my mom. I have been searching for months on a lot of different sites and car places but I had no luck but when I looked on here found a great one that my mom would love.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Disgusted Customer
Overpaid for a high millage lemon. Warranty does not really cover anything. Stuck with current repair cost, future repair cost, and an outrageous monthly payment.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible Dealer
Don't buy from these guys. They are very very pushy. I was told that they would make repairs to the car I bought from them and it never happened. They waited until i was completely done with the process and then told me they no longer had a guy to do the repairs. Then handed me the keys to a dirty car that I then had to go spend hundreds of dollars repairing. I assumed that since the car was recently inspected and from a dealer that it would be in good working order, A few days after I left the lot I started noticing a squeaking when I braked. They sold me a car with failing brakes. There were no pads left and the metal was grinding together; also my car now sputters and wants to stall when idling. and the passenger head light doesn't even work at all. They make promises to sell you the car and don't keep them. The cars they have are in bad shape. They can act nice to get you to buy the car but once there is a problem with the car they are very rude and tell you its not their problem and they don't owe you anything. DON'T GO TO THESE GUYS.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I am sorry to hear you are so unsatisfied with your purchase.please contact me and I will do every thing I can to make you satisfied. bill Conrad 757 965 6767 bill@shorelineautocenter.com
Where is the inventory??????
We drove about an hour to see the 325 cars listed on their website. Only found around 80 and the lot was packed. No room for anymore. No over flow lot according to an employee there. We found out they advertise SOLD cars to have more variety to bring you to the lot. I guess they sold the other 245 cars earlier that week. Don't buy a car from a dealership with these standards. Run far away.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Experience at Shoreline Auto Center
My salesman was the MAN! His name is James Owens and he is a good salesman. I would recommend him to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase