Reviews
Write a reviewGreat experience
First time dealing with the guys at the auto shoppe. Really liked all the people I dealt with. No high pressure. Would definitely recommend them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a great experience
Purchased a used pickup for my son's first truck and all the folks at the Auto Shoppe treated us like family. Lanis went out of his way to earn our business. When we need another car, the Auto Shoppe will be our fist call.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, it was a pleasure working with you and your family! Enjoy that truck and call us when you're ready for another!
Treated me like family
Purchased my son's first truck from the Auto Shoppe and the whole crew treated us like family. Lanis went above and beyond to win our business! Thanks to you all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
found & bought my dream vehicle here
Blake, Derek, Mark, & the rest of the crew at The Auto Shoppe were great to work with. I've always been looking for a Jeep CJ-7 in great shape, & I found it on their lot. They went above & beyond on the buying process, & I'll definitely visit their lot again for future purchases. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had a blast working with you, Ivan! Honestly hard to let that CJ go but we're excited to put it in good hands. Enjoy, and let us know when we can help again!
Terrible experience
They are a terrible dealership in all areas. This is my experience with them. Would NOT reccomend this place to a soul. I feel bad for anyone who has bought for this car lot. Whatever you buy here is a ticking time bomb. Deceiving, unhelpful, and outright disrespectful. When you pay 40,000$ for a truck and there is pre-existing water damage they obviously did no inspecting on the truck that’s pretty bad business on their part. And after them and other professional places have tried to repair the damage this truck is still leaking and having electrical problems. This dealership is refusing to help me and my family with this. They have offered to keep trying to fix a problem that was pre-existing and that has been “fixed multiple times”. I have picked this truck up from them 4 separate times and each time they have handed me the keys and I have got in drove home and found more leaks and water throughout the truck. They are unwilling to give me my money back or even anywhere close to what I paid for it. They are unwilling to do anything for us but keep trying to fix a problem that is never getting fixed. The exposure to water already has caused electrical issues and I’m not putting a newborn in a vehicle with mold and dropping water on him. PLEASE DO YOUR HOMEWORK before purchasing. BUYER BEWARE.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
As this complaint has been copied and pasted across most review platforms, please visit The Auto Shoppe's facebook page for the extensive review and response to this matter. Thank you!
Very helpful
These guys really tried to help me get into a new car. Unfortunately i wasnt able to buy the help was appreciated. Super nice and will get back to you in a decent amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks, Daryck! We were happy to help and excited to work with you again in the future.
No pressure, quality selection, super easy buying experience
The Auto Shoppe will be my first stop next time I am looking for another vehicle. Such a good clean selection to choose from, and zero pressure made this a great Jeep buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Painless and Fast Buying
My wife and I had been online shopping a few weeks and In Person a few days and it came down between a new GMC Acadia at the local GMC Dealer or used Tahoe. We just didnt feel like a priority at the GMC Dealer and they couldnt even call themselves to obtain a payoff for my trade. I even mentioned $5,000 DOWN. So I reached out to Derek Hunter and had a deal worked out over the phone, showed up to see it nicely displayed with a custom mirror tag hanging for my wife. We drove the very nice Tahoe around the block (it was Saturday 25 min before close) then came back and they patiently had me sign the papers. When spending $40,000 on a car or even $5,000 people want an EXPERIENCE and that is what we got at The Auto Shoppe. If you are looking for a newer model pre owned at a good and FAIR price then TAS is where you should be. This was our 5th vehicle from them and the ONLY reason they were in Competition with anyone else is we considered a New Unit. Thank you Derek, Kyle, Mark, and Tracey for making this a GOOD experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Derek and Kyle were great throughout my buying process. There were a few unforseen complications, and they absolutley took care of it to ensure that my family was safe. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Krista! It was great working with you.
Best buying experience ever
Wonderful, friendly, knowledgeable salesman who didn’t try any cheesy sales tactics - just answered our questions and showed off the gorgeous Jeep Wrangler Unlimited Sahara we bought. The whole experience was fast and seamless. We will certainly be back and will refer our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car