Reviews
Above and Beyond to Satisfy
I cannot say enough wonderful things about how fairly I was treated by the great people working in this dealership. I’m as skeptical as they come and because of this, I feel as though I was one of those textbook “difficult”customers. In spite of my poor attitude, everyone treated me with kindness and respect and went way above to walk me through every aspect of the deal. For the first time in my 53 years on this earth, I can confidently say I understand where every dollar I spent and why it went there...And I don’t feel cheated or taken advantage of. These folks are good souls and could really change your mind about car salespeople and dealerships in general if you’ve had a bad experience or two in the past. I drove all the way from Fort Lauderdale, and it was worth every mile. I recommend Kelley Buick GMC without any hesitation or reservation. If you’re fed up with the stereotypical car-buying experience, you NEED to stop in. A special shout out to my sales associate, Angel Vargas and Manager Blaine Major for being patient with my demands and bending over backwards to satisfy each one!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Pleasant
The professionalism and friendly service was great. Very prompt and continually gave me up dates 0n how the maintenance was progressing. Would highly recommend the service to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and very friendly!!
They are always very helpful, knowledgeable, friendly and pleasant to work with!! I have purchased several vehicles here and I wouldn't go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kelley Lakeland
Enjoyed the process from start to finish. Great customer service. Highly recommend when looking for a quality used lifted pick up truck.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2019 Buick TourX wagon purchase experience
Worked with Jon Andrews from Kelley as a first time buyer. We were delighted by the transparency and objective nature of the conversations regarding our plan to exchange vehicles. Jon made a great deal which led to a seamless, painless transfer process. I was cautious since had never dealt with the dealer before. We highly recommend this dealer and Jon (sales) / Adam (documents and title work) that we worked with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service! Very Friendly!
Had my service finished in a timely matter! Great Rates! Exceptional Service!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2019 Sierra
The entire process was simple and quick. My sales rep and I discussed over the phone what I was looking for, pricing and my availability. The deal was set and ready when I showed up to view the truck and I was there no more than an hour to an hour and half.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quality Service
Good customer service. Billy was great. Personable and got things done in a timely manner. Chuck in sales was trustworthy and personable. Chris was professional as well.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was fantastic!!!
Jonny B is AMAZING!!!!! He made my life so much easier alot of weight has been lifted off my shoulders since I purchased the vehicle. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always well mannered and helpful.
The service department members are always pleasant to deal with and very helpful. Customer service is the main reason you buy from a dealership because you know you will be treated well even after the car is purchased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair