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Kelley Buick GMC of Bartow

(546 reviews)
Visit Kelley Buick GMC of Bartow
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (863) 800-9902 (863) 800-9902
Used (863) 578-5794 (863) 578-5794
Service (863) 578-5220 (863) 578-5220

Reviews

(546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelley Buick GMC of Bartow from DealerRater.

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Exceptional Company

I am a proud owner of a 2019 GMC Sierra 1500. I received excellent service. I am a single woman and sometimes salesmen do not treat you the same as a man. Ladies you can trust you will be treated with respect, dignity, and honesty. I knew what I wanted with very little negotiation. I purchased a truck a year ago and took 3 months to find on my own what I wanted. Jon Andrews found 2 vehicles in one day, what I wanted. That is what happens when you deal with the best. Quality, service, price, and the highest respect. They have my business for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing people make this place great

My experience with this dealership was outstanding. Excellent customer service! They really do care. Quick, well communicated sales process. The thing that makes this store great are the people within it! Thank you Kelley Buick GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent!

Chad and Adam handled our purchase and it was very simple. No pressure what so ever from the purchase to the financing it was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

awesome

Awesome experience I explained what I needed and they drove it around we test drove came back wrote it up and done quickest smoothest vehicle purchase ever in and out in an hour they know what they are doing no pressure great experience you guys rock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

At Kelly truck center

Eddie griswqld was my salesman he was great.and valden was financial he was also great had a great experience at Kelly truck center I will recommend Kelly to all my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I always feel comfortable with the service reps and know I can trust them to take care of me. Chad is super easy to communicate with and has a nice personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome service

Awesome services, amazing customer service, friendly staff, good prices, fast service and great installations Awesome services, amazing customer service, friendly staff, good prices, fast service and great installations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took to long

It was a rainy day to look at cars but i knew what we wanted. Kenny Lopez was great .He came outside with an umbrella for my wife and I, which was great.We knew what car we wanted , We wasted to much time in the finance department trying to push the extended warranty program.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Russell and his staff are great people they take care of me whenever I have a problem with my vehicle I live in the Florida Keys and they are great they take very good care of my vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought a new truck

Jon Andrews has sold me at least 20 vehicles. I realize Lewis in service is working at another location but he still help me out as well in purchasing my new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.