Pierre Ford Lincoln of Lynnwood

I have found both the sales staff and the service team to be very good to work with and there seems to be a sincere interest in meeting my needs. They are very receptive to my questions and concerns.

Great job my mechanic did an awesome job! This survey is making me angry I just want to say a few words now I will never take your survey again.

It was easy. I was able to schedule an appointment when it fit my schedule - I was offered a shuttle ride to and form work, and my truck was ready when promised.

I have my Ford Escape serviced at your dealership for one reason - Danielle Ross. Her level of customer service is obtained by very few. As a consultant, I?ve been involved with customer service groups around the country in various businesses. I just wish Danielle would teach others what fantastic service looks like!

I purchased a 2014 ford fiesta in April of 2014. The service at Harris has always been good and the staff attentive. I do appreciate the updates as to what is going on with my vehicle while I am waiting for the vehicle to be finished.

Quick turn around for turning in a lease and leasing a new one.

I came in to Harris Ford looking for a new truck with my daughter and the service level they guys provided was way beyond my wildest expectations. I had been to a few other dealers and nothing was coming together. I was close to the point of giving up after I had a particular bad experience earlier in the evening. My daughter talked me into giving one more chance. There was a truck I found on their website that I liked so I used the instant message function and got in contact with their sales guy. He was extremely helpful and great taking me through the whole process, he included my daughter making her feel comfortable and even put her favorite cartoon on the TV while we negotiated. They definitely have a top flight sales their on your hands over there! I worked with the Manager to iron out the details. I was amazed at his patience and willingness to walk me though the details of the incentive and interest rate options that were available to me. He was very flexible, not pushy at all and was a real pleasure to work with. We came to an agreement and I signed the deal! I then went back to get all signed up. The finance guy was very nice and efficient at getting me and my daughter in and out so she could go home and go to bed. He talked me through all my warranty options so I could understand them and was an overall great guy. I am not the type of guy that usually writes these kind of letters but I was literally blown away by the staff. Harris Ford definitely earned yourself a repeat customer and I have been telling all of my friends and family what a great experience I had over there. Anyway thank you for the great truck. It?s the first time I have ever left a car dealership completely happy with the entire experience!

Service was prompt and professional. My car was kept clean and everything was completed just as asked.

We purchased a C-Max Energi. Appreciated the fact that our questions were answered and we weren't made to feel pressured.

Very friendly personnel and the work was done on time and within the estimate give tome.