Skip to main content

Reviews

(544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Lee Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Bought a New Nissan Titan

We bought a New Nissan Titan and had the pleasure to deal with Etoiel Walker. She was very knowledgeable and didn't waste our time. We was in and out in 2 hours and that's with us trading in a vehicle. They also give us the most reasonable offer on our trade. I would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Stephen P Price, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do!

David Bolan

David Bolan was a tremendous help. David listened to my needs and did his best to meet my special situation. I appreciate all he did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bobbie Haynie, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. Take care!

New vehicle purchase

Not only was everyone that I met at the dealership friendly, they were professional and went out of their way to get me everything I needed. My salesman, Fensay, was overly accommodating, extremely knowledgeable and so helpful. The staff made me feel like part of the family :) I couldn’t me more happy and satisfied. I would and will recommend John Lee Nissan to anyone and everyone!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jamie, thank you so much for your high rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great customer service great sales staff

Thank you so much for a no pressure fair and honest buying experience... mr. Eric Smalls greeted me as i walked to the used Ford F-150 i had stopped to look at. He was very informative and cordial.. and no pressure!! He and your sales and finance staff made my buying experience truly great. I would buy from you again and would definitely want Eric to handle the transaction.. thank you again , William Nix

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

William Nix, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Love my new Murano!!

Payton contacted me almost immediately after I expressed interest in a car at John Lee Nissan online. She was patient while I researched other options and when I finally made my decision, she was extremely helpful in answering my many questions about the car and again when it came time to arrange financing. Fensay was my salesperson. He did an amazing job closing the deal and helping me with the paperwork. He even brought my car to me from about 70 miles away! If you're in the market, I highly recommend Payton and Fensay from John Lee Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Janice T, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

Great Salesman

We had the pleasure of dealing with Mr. Eric Small. He was so kind, respectful, and very professional. We are glad God brought us to John Lee Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

Excellent car buying experience with Maddie.

We orignally looked at used cars but we loved the 2020 Nissan Kick with the lifetime warranty. Maddie was amazing, patient, and helpful. She made the process seamless and was very informative with all our questions. I highly recommend Maddie and Joh Lee Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

A. Sims, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

BEST SERVICE

This was my first experience in buying a car and it was such an easy process. Thank you Eric Small for doing all you could do in making this experience the best!! You are awesome! I definitely would recommend anyone to come see you and get the vehicle they need!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

New Car

Bought a car from this dealer and it was they made it a smooth process. I would also like to thank Etoiel "E" Walker being one of the most helpful sales associate that I have dealt with in a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Charles Williams, we are so pleased you enjoyed your visit to John Lee Nissan! We do hope we can be of assistance in the future. Take care!

Needed a car and got a car i want

I walked in knowing what I wanted to test drive, and the sales person was very accommodating. He asked what were important features my new car must have, and he found me a car that fit my needs that was within my price point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jen, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!