DecentRide.Com

Decent Ride INC, provided honest, humble, and excellent customer service. The variety and quality of used vehicles establishes a professional and comfortable look to the dealership. The quality of the dealers provides a safe and secure feeling of trustworthiness within the company. I would recommend this dealership with the highest esteem to any potential customer looking for a used car.

The buying process was great. Everyone at the dealership was friendly and I was never pressured into anything. I test drove the car one day, I came back with my wife the next day before they were opened. They were great, let her test drive it and then we bought a 2002 Hyundai Santa Fe, that my wife likes more each day. I would recommend buying here.

Very quick to reply and very professional. My interaction with the company was brief but satisfying.

I bought an Chevrolet Equinox from here a few weeks ago and so far I wish I hadn't. When I tried to get things straightened out with them (like a serious mechanical issue that their mechanic was supposed to check), I've only gotten the run around; promises, unreturned calls, etc. If my experience improves dramatically, i will update this review. But so far, I would not suggest Decent Ride at all. PS If you want to take the risk, AT THE VERY LEAST, have your own independent mechanic check out the car before you buy it.

I have a habit of stopping by dealers if they have interesting cars, rarely buy because most sales people and or dealers are not knowledgeable, use high pressure tactics etc etc. I usually do a lot of research ahead of time before going to any specific lot to buy. We technically were not in the market when we stopped and bought our truck. I had stopped randomly here before and always had a positive experience, sales people are friendly, very willing to show you any and multiple vehicles. In one case, after my purchase we went back and looked at 3 jeep commanders for my wife's sister who lives in KY and asked us to preview the Jeeps. All three were in different spots and they pulled them all and we test drove each one same day. My sister in law did make a purchase within a week of this. She went with a Lincoln Aviator. EXTREMELY nice. Back to my experience, we stopped because we seen a Dodge Ram from the road, they greeted quickly and grabbed the keys, we didn't realize it was a dodge diesel, a truck that we really wanted. Test drove it, loved it, it has the leather interior, and all other options. Walking away from this would have been painful, but we had bought a jeep recently and obviously owed. Long story short, they were more than fair on trade in value, as well as being flexible on the price of the truck. The finance Manager (Mike) was able to get us a great lender and even better interest rate than our Jeep. I know the owner (Andrew) and Finance Manger (Mike) did a lot on this deal for us. We gave them our ideal payment and they even were able to beat that (lower). The truck did have a brake line fail and they fixed it immediately and before purchase. Everyone at the dealer was friendly, and I felt to be honest. They have a good selection of vehicles for all walks of life, and tastes. I would recommend this dealer to family and friends without hesitation. We will definitely use them in the future!

The service was great, and even after I came back with problems, they fixed it no problem. Very friendly. I love the car, even though there was a few problems, I'm very happy with my first car.

I really have to say "WOW" just when I first found on CARS.COM the vehicle I was looking for and contacted DECENT RIDE.COM after looking at a few other elsewhere, their email response was prompt and very professional and did answer all what I needed to know, then a phone conversation had me almost engaged to buy from them, then when I went to check out the vehicle after 10 minutes I had my decision made, I have to say the ease of dealing with those guys is amazing and I really felt like a friend not a buyer, GREAT CAR FROM A GREAT DEALER .

I bought a Volkswagen beetle from decent rides about 6 weeks ago. It was a bit pricey for a car that has had to have numerous cosmetic repairs and been in multiple wrecks and a bunch of cosmetic defects with the interior.... but it's what I wanted. When I purchased the car they told me they would have my radio soon and that they'd call me when the title and radio were in stock. The agreement is written on my buyers receipt. I received the title in he mail a week later so I have them a call about my radio. I called and was told that the guy on the phone didn't knownif it was in and he would give me a call back. I waited 3 days and never received a call so I called again. I got the same answer and I said ok. Please call back because this is the second time calling. 3 days later I received a voicemail (this was a Thursday) that my radio was in and that they would call me on Monday to schedule an appointment to get it installed. I never received the call on Monday so I called Tuesday and said that I would like to set up my appointment for my radio. They again said they didn't know if it was in. I said that I received a voicemail and he said "well Jason isn't in so I'll have to call back". Again, I never received a call back!!!! I called today and repeated the same thing, that I know my radio is in and he said he would give me a call back. I'm so sick of this company and the run around. It's in my service agreement and they don't want to do it, obviously.

I bought a Volkswagen beetle from decent rides about 6 weeks ago. It was a bit pricey for a car that has had to have numerous cosmetic repairs and been in multiple wrecks and a bunch of cosmetic defects with the interior.... but it's what I wanted. When I purchased the car they told me they would have my radio soon and that they'd call me when the title and radio were in stock. The agreement is written on my buyers receipt. I received the title in he mail a week later so I have them a call about my radio. I called and was told that the guy on the phone didn't knownif it was in and he would give me a call back. I waited 3 days and never received a call so I called again. I got the same answer and I said ok. Please call back because this is the second time calling. 3 days later I received a voicemail (this was a Thursday) that my radio was in and that they would call me on Monday to schedule an appointment to get it installed. I never received the call on Monday so I called Tuesday and said that I would like to set up my appointment for my radio. They again said they didn't know if it was in. I said that I received a voicemail and he said "well Jason isn't in so I'll have to call back". Again, I never received a call back!!!! I called today and repeated the same thing, that I know my radio is in and he said he would give me a call back. I'm so sick of this company and the run around. It's in my service agreement and they don't want to do it, obviously.

The person from decentride.com was helpful but not pushy. I simply went with another vehicle elsewhere.