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Shelbyville Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)
Visit Shelbyville Auto Sales
Sales hours: 8:00am to 7:00pm
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Sales
Monday 8:00am–7:00pm
Tuesday 8:00am–7:00pm
Wednesday 8:00am–7:00pm
Thursday 8:00am–7:00pm
Friday 8:00am–7:00pm
Saturday 8:00am–5:00pm
Sunday Closed
(931) 813-4250 (931) 813-4250

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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crap service crap response crap sales

Waste of time , credit , and effort. Dude doesn’t listen ! Return calls or emails! Doesn’t even care to sale you a vehicle .. Thinks he’s kinda regarded honestly !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We apologize for the miscommunication and your frustration. Some circumstances are beyond our control and legally we have to use the lender's guidelines when applying for an auto loan. We don't want to divulge the details of this transaction publicly, but we both know the details. We don't have complaints such as this and we would like the opportunity to discuss this further. Please feel free to contact us directly at 931-684-3238.

Awesome Inventory, Great People and Honest Service

These folks are very professional. They made the buying process easy and stood behind their sale. The Ram I bought had a failed clutch during the first week and they didn't hesitate to put it in their shop immediately. I have a great truck, a new clutch and have found the repair shop and dealership I will plan to use in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the business!

Awesome service!

The buying process was so easy at Shelbyville Auto Sales! The sales people did an awesome job at finding just what I was looking for. They have quality vehicles at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick, Efficient, Friendly

The whole process was very quick, to the point and just felt right. Everyone we came in contact with was very nice and helpful. We drove over 2 hours away to do business here and look forward to future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Benchmark

Overall, a buying experience that I wish other companies would emulate. Fair, open, honest, and relaxing. Great staff all around with best deal. Will be back when I upgrade in the future. Highly recommend shoppers to use SAS as their benchmark when looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Benchmark

Overall, a buying experience that I wish other companies would emulate. Fair, open, honest, and relaxing. Great staff all around with best deal. Will be back when I upgrade in the future. Highly recommend shoppers to use SAS as their benchmark when looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Shawn Groton

Straight forward and no pressure approach. Fixed a small issue with the vehicle then held it till I called back a week later. Come to find out they had misplaced my number. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kymcube

Good knowledgeable people who were not pushy but very helpful. Answered all of my questions in a fair and honest way. I would definitely drive the four hours to buy a vehicle there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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only dealership we deal with

Joey & the rest of the crew are the greatest. They are very knowledgable & work hard for their customers! We highly recommend them to anyone looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

trustworthy honest highly recommended repudable

awesome and great staff. they stand behind their sales. there for you from beginning to end. our family recently purchased a truck from this dealership and must say they are truly wonderful people. they don't let you down .much gratitude and appreciation in their assistance in our vehicle purpose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.