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Clark Knapp Honda

(1,686 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (956) 616-5831 (956) 616-5831
Used (956) 877-3953 (956) 877-3953
Service (956) 468-2199 (956) 468-2199

Reviews

(1,686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clark Knapp Honda from DealerRater.

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Great service!

Great service!! The service was done well. Very honest service provide/consultant. Friendly and she knows her job. Makes her customers feel important! Can’t say the same about your car salesmen/women: Suggestion: I was at the lot for 2 hrs I have been contemplating trading in my 2020 Pilot for a 2026 Passport. I even checked out the orange one in the showroom and the black one outside on the lot. No one approached me!! To be honest I probably would have been easy to convince!! Someone sent me a text later on but I had already changed my mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ana Rebolloso was courteous and went above and beyond to

Ana Rebolloso was courteous and went above and beyond to make sure my car was serviced in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I took my four-year-old Honda HR-V for his yearly

I took my four-year-old Honda HR-V for his yearly Preventive Maintenance Check-Up. I requested an oil change, a tire rotation, a brake oil replacement, and since Texas doesn't require yearly vehicle safety inspections anymore, I asked for a 27-point Inspection to be performed. Manny, my Service Advisor, was very professional, easy to speak to, and very thorough. He actively listened to my questions and concerns regarding my Honda. Once the work was completed, Manny reviewed all the work that was done as well as the 27 Point Inspection and the tire rotation--which were complimentary, by the way. He even went above and beyond and washed my Honda for me. A lot of work was done and all safety points were inspected on my Honda in less than 75 minutes. While I was there, I took a stroll to admire the beautiful new Hondas. Eddie, one of the Honda Vehicle Experts, showed me the features and benefits of the 2025 H-RV, the Civic and the all new EV Prologue. If you're looking for a new Honda, this is where you NEED to go. There's no sales pressure, just a lot of help and support to help you find the best Honda for you. Thanks Clark-Knapp Honda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We were very pleased with the excellent service we

We were very pleased with the excellent service we received at the dealership. From the salesman to the finance department and even the insurance representative,We would highly recommend this dealership to our friends and family. A shout out to our salesman Jaime Pulido.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Poor work performed, zero customer service, service

Poor work performed, zero customer service, service advisor needs more training and how to speak with customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.

Mr.. Fuerte was very professional and not pushy to sell

Mr.. Fuerte was very professional and not pushy to sell me another vehicle other then the vehicle I wanted. I told him exactly what I wanted and he honored my choices. He worked with me as far as the cost of the vehicle and the trade in I had to offer. I highly recommend him. It was a great joy to have him as my salesman. THANKS Joseph!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman was awesome but the financial manager was

The salesman was awesome but the financial manager was the worst he lied to me because he wanted to sell me a product. And lyed that my payment was not going to change. Instead it made my bill go up by 1000 dollars. That guy is a rat.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service and they are willing to help you!

Excellent service and they are willing to help you! They helped me with getting rid of my lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John was so patient and understanding with us!

John was so patient and understanding with us! I highly recommend Clark-Knapp Honda for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

From Jacob to Steve all the way up to the finance manger

From Jacob to Steve all the way up to the finance manger Eduardo AMAZING! Amazing staff they made my trade in process very smooth easy and fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.