Reviews
Good and fast service was provided by this service
Good and fast service was provided by this service department team. Keep up the good work.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have dealt with Clark-Knapp Honda for many years & they
I have dealt with Clark-Knapp Honda for many years & they have always treated me very well! I have bought a number of cars from them and always got a good deal!They treat you like family!!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
went to the service station.
went to the service station. the staff was very friendly, service was fast and successful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt.
Prompt. Professional. No uosales or typical dealership games most vultures play on commission sales. In and out in less then hour
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The way an online shopping experience should be.
The way an online shopping experience should be. I bought my 2022 Acura MDX on December 25th. I live in Houston but made a deal on the phone the previous Saturday.. No haggle pricing. Chris Hernandez was my sales man and did a great job. I actually flew down from Houston to the airport where Chris picked me up and I was out the door in about an hour. I had one small issue with the second key fob that was the wrong one and didn't work for my MDX. Chris told me that they would do their best to get a second key at a later time because I was immediately driving back to Houston. Well, it took a while but 7 weeks later they got my second key. Chris was able to get the salesperson who took the vehicle in to call the previous owners for 7 straight weeks and was able to get them to bring the correct key in. The dealership Fedexed the key to me over night and it works! It was a miracle really and a testimony to the service at this dealership. The new spare key costs $700.00 at my local Acura dealership here in Houston to get a new one which I ended up not having to do. Great job to everyone at Clark-Knapp Honda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Appreciate it-friendly staff, got maintenance service
Appreciate it-friendly staff, got maintenance service same day i called to get an appointment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This has been my first car purchase and I literally loved
This has been my first car purchase and I literally loved the whole experience. Thank you to Stephen, Carlos and David for explaining everything.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Excellent service. Very attentive. Not pushy. Friendly team. Felt like we were family across all departments
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took in my vehicle for a recall on the fuel pump.
Took in my vehicle for a recall on the fuel pump. Drove out with an extreme gas odor inside the car. Stopped to buy a few grocery items and as I drove out of parking space the car stalled in the middle of the street. A very cold and rainy day! Called the Honda service person to notify him and left a message due to no answer and didn’t return my call. Had to call a tow truck to take it back to dealership. They had to replaced the seals to the fuel up which got messed up when they replaced the fuel pump. Waiting to see if I will be reimbursed for $150 towing fees.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Compassionate and helpful and go out of their way to get
Compassionate and helpful and go out of their way to get you approved highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car