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Malloy Ford of Winchester

(658 reviews)
Visit Malloy Ford of Winchester
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
New (888) 493-6358 (888) 493-6358
Used (888) 494-3266 (888) 494-3266
Service (888) 495-1247 (888) 495-1247

Reviews

(658 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Malloy Ford of Winchester from DealerRater.

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Great service

Rick the Service Dept rep was very helpful and courteous, and explained beforehand the work to be done and explained afterwards the work that was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service!

Jamahl Michael was the sale rep who sold us a new Ford Focus. He was honest and straightforward and extremely knowledgeable about the car. He worked out a fair deal and we went away with our new car happy. This was a great car buying eperience! Alice Rohman quickly processed our down payment. Financing was quick and easy. Went off without a hitch!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Malloy Ford. Excellent

I met Jamahl Michael on the lot and he was nothing but professional and helpful. I came back a few days later with a competing price and he did everything he could to help me get the best price. He also was accommodating and was a big part in making me realize the car I was looking at was not what I wanted. I traded my truck for a 2014 Ford Fusion. Love the car and had an excellent experience. I usually equate car buying with the dentist but this was awesome. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

I stopped by to make an appointment and was told I could be taken right away...no waiting. Staff very friendly and kept you informed about service of vehicle. Clean waiting area also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Expert Service

Service Advisor Devin Fitzgerald was particularly helpful & courteous to make the appointment and explain the details to me. The service technician went the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Routine service

I've been bringing my car here since I bought it. I always have a great experience. In and out in a timely fashion and the guys are all incredibly helpful and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great price, better than for sale by owner

Very friendly staff, I have had nothing but bad dealership experiences before. The price was excellent and was the same as advertised. Would buy from them again and recommend them to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Superb customer service.

Both Meghan and Ed were extremely friendly and helpful, and not pushy in the least. They worked with us and our budget and we drove away in our dream car (which also happened to be the FIRST car we go in!). Superb customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Repairs

Everyone was nice and cordially. I had extensive repairs to my car and it was nice to have Malloy Ford pay for a rental car until mine was ready. Rick Morris was really helpful in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I was made to feel as if I was their only customer; their perfessonalism was outstanding as always; very friendly - they are the best and this is why I keep coming back.........

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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