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Malloy Ford of Winchester

(659 reviews)
Visit Malloy Ford of Winchester
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
New (888) 493-6358 (888) 493-6358
Used (888) 494-3266 (888) 494-3266
Service (888) 495-1247 (888) 495-1247

Reviews

(659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Malloy Ford of Winchester from DealerRater.

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Not Pushy!

They were very good about explaining what my car needed. They were not pushy when I said I wanted to wait to get new tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2004 Explorer Service - Engine light on

Courteous service from checkin, shuttle to and from work, to picking up car. Although I had some sticker shock, the lady was very good at explaining my costs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The sales person, Logan was knowledgable and did what was necessary to ensure our experience was a great one. Management was great to work with as well. Great experience and customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

I was keep in the loop, I would like to see some seats outside for those how like the outdoors. Also everyone was likeable, including the gentleman outside moving the cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast turn around!!

Extremely Fast turn around. From diagnosing the issue with my Truck to back in my possession. Rick Morris and the men in the back are awesome!! Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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EXCELLENT SERVICE

SINCERELY impressed with Ford in C'ville; great customer service and great work on the car. Will only go to Ford now. From sales to service to collision repair, Ford has been exceptional for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service

Devin Fitzgerald is the best. She explains every thing you need to know, also her customer service skills are excelent. She also insured the a rental vechile was set up so I could get to work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car check up

I was greeted promptly and given time to explain the work that my car needed. I also had a concern that was explained and I left feeling satisfied with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford Escape from Malloy

Very nice selection of vehicles, knowledgeable/helpful staff, and made a pretty good deal on my purchase. Got great a deal on financing with Ford Credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I am new to the area. own a very old Ford crown vic 1989...

I am new to the area. own a very old Ford crown vic 1989 almost 190,000 miles..car is my baby. .. went in with a problem of stalling out when stopped. they didn't charge me a thing to fix the linkage. terrific people. Ok, the wait may be a little long 2 hours... but they are super and efficient. It was well worth the wait for my Betsy. Cant believe they fixed a problem I had for such a long time that other service dealers couldn't fix, in NJ!!. If you got a FORD either old or new....go here!!!!!!! I ove my old Ford and I hope she keeps going strong for a long long time. SL...Winchester

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.