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Jim Ellis Buick GMC Mall of GA

(4,345 reviews)
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(4,345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Buick GMC Mall of GA from DealerRater.

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Perfect service

Kori always does a excellent job of making sure my service visit are done in a timely matter and correctly! She?s one of the many reasons I keep coming back to this location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We are very pleased with our service and the kindness and

We are very pleased with our service and the kindness and professionalism shown by your representative Mr Ed Barnes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Had an appointment, however it, took two hours for an oil

Had an appointment, however it, took two hours for an oil change. No apologies were given for the wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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4 years of relentless, intermittent problems with my

4 years of relentless, intermittent problems with my vehicle. Nothing done to solve including communicating with GM until total failure of systems, resulting in extremely dangerous events to myself and others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Comfortable clean.

Comfortable clean. Some coupons at times tv. Internet snacks coffee big screen tv seoatrae rooms for privacy if desired updates as you wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Ed is very professional, proficient and personable.

Ed is very professional, proficient and personable. My service was performed in a reasonable time and I was informed of the results of the multi-point inspection and recommended services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly and communicated well about the necessary

Friendly and communicated well about the necessary repairs and finished in a timely manner. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Top notch facility all around.

Top notch facility all around. All the staff was super nice and helpful. Work completed in a reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I have always had a great experience with Jim Ellis and

I have always had a great experience with Jim Ellis and GFC Moeller, Georgia. Very professional very good tenant service department, rocks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Happy with the service from Richard.

Happy with the service from Richard. Wish the truck did not have paint chip but took it anyway. Also pending the steps on the truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.