Jim Ellis Buick GMC Mall of GA

My service writer was friendly and helpful. The service department was great as well! I would recommend and will be back for my service needs

Great dealership my salesperson Alan was the best. Bought a GMC Yukon my SUV great vehicle comfortable ride. The only thing that can more helpful is more tutorials on all the new equipment and electronics. Some of us are no6as savvy as others with electronics.

I've always received great service from Jim Ellis when I have brought in my Acadia. Nice people to deal with. Thanks you so much!

My experience from start to finish was top-notch. Dalin was very friendly and helpful facilitating the sale, he is the best. The dealership is beautiful and had a cozy feel.

Very nice and clean. Nice waiting area with plenty of room. Staff was super friendly also. Dropped car off super quickly. Had to wait to get vehicle back for a bit but not a big deal.

Great car at a great price! Very impressed with our service and treatment. Temperature checks at the door made us feel safe, too. Would buy another car from them.

The costumer service we received was 10.They were very attentive to our wants an needs.We love our z71 Silverado.We will be back!!

Jorge was great. Service was great. Setting up the appointment was PAINFUL! I couldn’t set up an appointment online, The chat services were useless, and I ended up having to call. Which was fine but I told them that I needed my 15,000 mile maintenance and they told me on the phone all that was was an oil change and tire rotation but when I got there it was also an alignment and some other things which meant instead of being in an out in an hour or so I was at the dealership for over three hours! Had I known up front I would’ve been better prepared and probably have picked a different date. It’s not clear to me why Jim Ellis didn’t know what my car needed for a 15,000 mile check up.

The used car sales department is what you would expect of any used car department. Isaac and the sales manager made a statement saying they would be increasing the price of the vehicle I planned to purchase the next day if I didn’t buy. Financing is wonderful. They keep you informed and are honest. The used vehicle I purchased was clean and presented well. Overall I can’t complain.

Very pleased with my new car. The staff was exceptionally pleasant, professional, and personal. They made the transaction very smooth and quick. I will definitely recommend Jim Ellis to anyone who ask where to buy.