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Autos Direct of Fredericksburg - Lafayette

(358 reviews)
Visit Autos Direct of Fredericksburg - Lafayette
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–5:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
(540) 242-8914 (540) 242-8914

Reviews

(358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos Direct of Fredericksburg - Lafayette from DealerRater.

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Got exactly what we wanted

Smooth experience drove 2hrs for the purchase we wanted and they made it happen with no issues. Awesome experience compared to my past experiences buying a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience from top to bottom all about business....

Awesome experience from top to bottom all about business. My salesman Rob was easy to work with and very knowledgeable about so many different avenues that comes with the buying process of a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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WILL be going back!

Inventory is awesome!! Seems there is at least 200 vehicles inventoried here at any given time so there is plenty to choose from. Prices are in a range so as to fit nearly everyone's budget and situation. My salesman, Rocky, was very to-the-point about everything and I didn't have to hear "let me talk to my manager" at all. He had enough confidence and experience to handle the entire process and did it in a professional and timely manner. I test drove one vehicle, but had my eyes on like 4 other ones. Even being limited by my low credit scores, I was approved and still had enough vehicles to choose from to make a comfortable long term choice. Rocky was there with me and dealt with my indecisiveness. What I really appreciated about that was he wasn't pushing me in any direction. I KNOW my cars and he never tried to sway me one way or the other. This dealership is super busy so make time to go. And they're busy in a good way! I would highly recommend Autos Direct of Fredericksburg to anyone, especially first time buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Service

Great experience and wonderful people. My sales rep’s Chelsea/ Mike and registration department were helpful. Julius was awesome with the financing options. 10/10 recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chris is a great salesman

Great experience Didn’t took so long to get approved I have bought car in the pass here this is my 5 car buying for my wife

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer service

Mr. Mike Vaughn is the best guy to trust to get the job done. No credit bad credit it’s nothing he can not do! I appreciate him so much. He makes you feel as though your part of the family and not just selling you a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Such an awful experience. I feel foolish for not doing my...

Such an awful experience. I feel foolish for not doing my research on this place before coming. Every negative review is true. They are scammers. Ron was acting sketchy from the very beginning, being very fidgety (had 4 large cups of wawa coffee on his desk) and not very knowledgeable. I should have RAN. Again, foolish of me. LONG story short, my loan was messed up because they doubled my salary and when the bank did the employment verification and got my real salary, the loan fell through. They had no problem pointing all their fingers at me because I signed the paperwork with my salary doubled. Yes, I did. Again, foolish. However, I pointed it out to Ron and told him it was not right BEFORE I signed and that I was worried that they doubled it. He assured me that it was fine and it would "play in my favor". So alas I signed.. He *texted* me a week later demanding I come in to resign the paperwork. At this point I did not know what was going on, and he would not explain to me exactly why. I live an hour away, if you can't even explain to me what is going on NICELY, you need not to be a salesman. So I stopped responding to him and called up there and spoke to Rose. She was very nice, very understanding, understood my frustration, and she was the one that actually explained to me why I needed to come back. I dealt with her for a hot second when I got there and then she passed me over to Chris the sales manager. He and my boyfriend had a little spat because clearly THEY messed up, but he rebuttled very quickly that I signed the paperwork. And continued to explain that all dealerships do this LOLOLOL. REALLY. So fraud is a common practice? Good to know. AND THEN told me he could get me a tow truck to take my trade in home because we had already turned in the tags believing that everything was fine. So to wrap up, I just wanted to get out of there. My payment went up because of this, whatever. And I also found out that Ron gave me a $4,000 warranty that he did NOT explain to me. The car came with the Ford warranty, I did not need anything else. Again, foolish of me. I learned a HUGE life lesson at this awful establishment. Please please please steer clear of this place. It is not worth it, unless you have dealt with places like this before and know when to call their bluff. As another reviewer said, this will be going to the attorney general.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Retired

The price on line is not the that price when you get there. They tell you a price run your credit and then increase the price by $2000. Stay away!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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. This was the vehicl vehicle I was looking for .

I worked with Carlos. He was super friendly and easy to work with. They had the perfect car for me and the right price. Edith was also great to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 view it on for black sport utility. Is a grea

Mr. Ron was their sales person. This is your 2nd vehicle we really enjoy it thank you again autos a direct we might do a 3rd purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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