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Autos Direct of Fredericksburg - Lafayette

(358 reviews)
Visit Autos Direct of Fredericksburg - Lafayette
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–5:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
(540) 242-8914 (540) 242-8914

Reviews

(358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos Direct of Fredericksburg - Lafayette from DealerRater.

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Top Notch

Thank you making us feel like family! Very easy process and working with Gary was great! They also provided lunch while we were signing our paperwork. Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 stars

Excellent working with Mr Gary "the pro". He got me an even better deal than I was pre-qualified and a warranty to boot. 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scam artist

Dealership promised my credit would not been hard pulled and they pulled it before i even had a chance to look the truck over. After looking over the truck it was in bad shape with really bad rust in the door jams pet hair and cigarette smell in the truck tailgate didn’t open and lots of little damage everywhere. When I came back to tell them I wasn’t interested in the truck they had already pulled my credit without my consent. And tried pushing me into buying the truck or another one on their lot.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Really good people

Gary was great they work well with you. Really enjoyed my experience working with autos direct and everyone there was great really recommend going there for a purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Buyer

I was able to see the vehicle, purchase it, and retrieve within one week. This was with outside financing from across the country. It was a fair price and a very clean car. The staff was very helpful and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy at the end of the Day

This is my second purchase from Autos Direct. Everyone is really nice and Ron helped me get what I wanted…I would come back over and over again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad business

Drove one hour just to find out that the car I went to purchase engine was rattling and down payment change from a 1000 dollars down to 3500 down so I didn’t purchase anything and I work nights and just had got off that morning didn’t lay down until 5 that evening

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Courteous, professional and accommodating. Chris took...

Courteous, professional and accommodating. Chris took care of my deal and was amazing! Great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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After we drove two hours in rain and gridlocked traffic,...

After we drove two hours in rain and gridlocked traffic, upon arrival the salesman had us waiting 15 minutes as he could not immediately locate the vehicle which had engine noises and a subpar interior. Our whole afternoon was wasted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cannot be trusted. Despite asking several times and being...

Cannot be trusted. Despite asking several times and being assured of how great the car was, despite telling them I had to drive 2+ hours to get there so I had to have clear information to avoid a wasted trip, they gave excuses for not sending out a carfax (business policy!) and made me waste a day- only to find out the car was involved in a wreck and had obvious and shoddy repairs done. Their excuse- it didn't have a salvage title! Expect a less than honest used-car dealer who don't care for your time and need.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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