Reviews
Top Notch
Thank you making us feel like family! Very easy process and working with Gary was great! They also provided lunch while we were signing our paperwork. Great dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 stars
Excellent working with Mr Gary "the pro". He got me an even better deal than I was pre-qualified and a warranty to boot. 10/10 would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scam artist
Dealership promised my credit would not been hard pulled and they pulled it before i even had a chance to look the truck over. After looking over the truck it was in bad shape with really bad rust in the door jams pet hair and cigarette smell in the truck tailgate didn’t open and lots of little damage everywhere. When I came back to tell them I wasn’t interested in the truck they had already pulled my credit without my consent. And tried pushing me into buying the truck or another one on their lot.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Really good people
Gary was great they work well with you. Really enjoyed my experience working with autos direct and everyone there was great really recommend going there for a purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy Buyer
I was able to see the vehicle, purchase it, and retrieve within one week. This was with outside financing from across the country. It was a fair price and a very clean car. The staff was very helpful and accommodating.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy at the end of the Day
This is my second purchase from Autos Direct. Everyone is really nice and Ron helped me get what I wanted…I would come back over and over again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad business
Drove one hour just to find out that the car I went to purchase engine was rattling and down payment change from a 1000 dollars down to 3500 down so I didn’t purchase anything and I work nights and just had got off that morning didn’t lay down until 5 that evening
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Courteous, professional and accommodating. Chris took...
Courteous, professional and accommodating. Chris took care of my deal and was amazing! Great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After we drove two hours in rain and gridlocked traffic,...
After we drove two hours in rain and gridlocked traffic, upon arrival the salesman had us waiting 15 minutes as he could not immediately locate the vehicle which had engine noises and a subpar interior. Our whole afternoon was wasted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Cannot be trusted. Despite asking several times and being...
Cannot be trusted. Despite asking several times and being assured of how great the car was, despite telling them I had to drive 2+ hours to get there so I had to have clear information to avoid a wasted trip, they gave excuses for not sending out a carfax (business policy!) and made me waste a day- only to find out the car was involved in a wreck and had obvious and shoddy repairs done. Their excuse- it didn't have a salvage title! Expect a less than honest used-car dealer who don't care for your time and need.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car