Reviews
Great service & experience
Going in the fletcher jones audi for a service appointment is really a pleasure. They are so courteous and professional there. Jon Ralis always takes care of me and makes the whole process breeze!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good experience
Our sales people were professional, cordial, service oriented and conscientious. The process unfolded over several months and Gabriel was patient and responsive. He replied promptly to emails and calls.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great customer service
Jon was incredibly friendly and efficient and ensured it was a seamless process. What could have been time consuming and burdensome was totally frictionless. He is an exemplary employee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fabulous!!!
Melinda was wonderful, professional, and genuine!!! She made the car-buying process an enjoyable experience. That's hard to do! The whole team there is thoughtful, helpful, and personable. I would definitely go back for my next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience with excellent service deals.
My experience was great. The service took a while but I was frequently checked on with updates on my vehicles status. I was also informed of my vehicles service history without asking, which was great. Although the service that needed to be done on my rear fog light was unable to be completed. I was informed that the part had been ordered and I would be made aware as soon as it was available. Overall a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience every time
I've leased an Audi q3 through fletcher jones for the last two years, and every time a service issue arises, it's dealt with in the most professional manner possible. Even though my last visit determined a part would have to be ordered and a subsequent appointment would be necessary, Gerardo and the service staff was very mindful of my time and got me in and out as soon as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Been getting my car serviced here for years and always have had great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great buying experience
Terrence Alexander help me get my new Audi, it was a pleasant experience purchasing from him , all the team at Fletcher Jones are great definitely would recommend them and purchase from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Car Buying Experience
Excellent, Excellent, Excellent!!! Everything from the initial contact, to negotiations (very little needed), to the delivery and financing was outstanding. I will recommend Fletcher Jones Audi to everyone I know who is looking for a premium car. Danielle in Sales was fantastic!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
Tim provided me with an estimate of the maintenance, which he improved upon with a coupon I didn't even know about!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase