Volkswagen of Downtown Chicago

Called in for an appointment since my check engine light turned on and from the time I dropped it off until I was called that my car was ready Herberto Delgado kept me updated on the process.

Heberto was nice as well as the other people I talked to. I don't have anything to complain about ; they were nice and efficient and always explained to me what they had to repair/fix in my car.

Definitely great service given how busy the city is I never get through as fast as I did anywhere else I recommend this location thanks

Service agent was helpful in finding the best discount. Car was promised for 3 pm, and was ready by noon. Very happy with the service. Not sure why this review site requires 25 word minimum.

Great service, prompt communication and even went the extra mile by providing me transportation while my car was being serviced. I definitely recommend this service department.

People were courteous. They attended to my needs. Buying a vehicle was a pleasurable experience. It was quick and efficient. I got a good deal.

Very positive experience. Good communications. arranged for me to be picked up at my place and driven to the dealership once the work was finished.

Very responsive, helpful and friendly. Service was fast, and Luis was awesome. He helped with everything and deliver brief explanation about the process and all

Every aspect of Volkswagen of Downtown Chicago is fantastic -- the people, the quality of the service and the convenience. Adam Khamsot was wonderful and I got my car in and our there very quickly!!

We acquired the VW Tiguan 2019 and the experience was awesome! Great service and easy to do business with them. Anthony took the time to pick us up at our place, drove to the garage and showed us all possible colors and combinations