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Porterville Ford

(128 reviews)

Reviews

(128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porterville Ford from DealerRater.

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Oil change

fast and efficient. Did a good job with the oil change and key programming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are more than glad to be of service, Jose. If you ever need any help, please give us a call!

Great service all around!!!

Porterville Ford made my wife a happy person with her new Ford Explorer!!! The service was great and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new car day

brought in my ford fusion for service , bob in service was very helpful on pointing out a few items that it might need soon since it had 55,000 miles on it. while waiting I went to browse the new cars stan came out and introduced himself after talking I mentioned I might want something bigger. I ended the afternoon by buying a ford escape. everybody was just great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The service and staff was excellent. Their knowledge and helpfulness were appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words and review, Vickie. We appreciate your review and hope we can continue serving you for many years to come.

Great facility

Great experience thanks to sonnie sales manager and Oscar sales person for the great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mario, thank you for sharing your recent experience at Porterville Ford. Do not hesitate to call if you need anything.

Warranty

I appreciate their fairness and professional service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Service was as described service advisor was excellent finished on time under estimate !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Porterville Ford. We appreciate your positive review!

Great people!

The service was great. Everyone I encountered was helpful, informed, and friendly. I was informed of the work progress as needed. I'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, still having issues with the repair

Porterville Ford's staff was helpful and thorough. Unfortunately (not their fault), I'm still having trouble with my Focus ST grill coming off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Customer Service, Great Workmanship

Treated so friendly from the first phone call letting the service dept. know that our truck had been towed there on Sunday eve. Jeff Baranek is an excellent mechanic ... we always trust his work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback. Don't hesitate to call us if you ever need anything. Be safe on the road.