Reviews
I must say they help me get a car even with my bad
I must say they help me get a car even with my bad credit…. Thank you for working with me I really appreciate all of yall
I must say they help me get a car even with my bad
I must say they help me get a car even with my bad credit…. Thank you for working with me I really appreciate all of yall
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hands down worst experience ever!
Hands down worst experience ever!! Selena in sales very unprofessional does not know what shes talking about. She was too busy flirting with her co worker than explaining anything to me. Do not recommend this place the Owner should seriously look into this chick!
Hands down worst experience ever!
Hands down worst experience ever!! Selena in sales very unprofessional does not know what shes talking about. She was too busy flirting with her co worker than explaining anything to me. Do not recommend this place the Owner should seriously look into this chick!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I ordered a vehicle in 2024.
I ordered a vehicle in 2024. Called four times for update over a 6 week period. 15 minute holds and manager never picked. Last call salesman assured me a return call. Never happened. Over 3 months since original order. Contacted So Bay Ford. Order completed within 24 hours. Received verification from Ford Motor the following Day. Bought a 2022 Tremor and my brother a 2024 Super duty Tremor from Poterville. They didn't care.
I ordered a vehicle in 2024.
I ordered a vehicle in 2024. Called four times for update over a 6 week period. 15 minute holds and manager never picked. Last call salesman assured me a return call. Never happened. Over 3 months since original order. Contacted So Bay Ford. Order completed within 24 hours. Received verification from Ford Motor the following Day. Bought a 2022 Tremor and my brother a 2024 Super duty Tremor from Poterville. They didn't care.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Porterville Ford dealership is serious about making
Porterville Ford dealership is serious about making customers satisfied. We are a happy customers. The whole team was attentive and personable. Selena was nice but did not know much about Silverado trucks, perhaps because she was only used to Ford.
Porterville Ford dealership is serious about making
Porterville Ford dealership is serious about making customers satisfied. We are a happy customers. The whole team was attentive and personable. Selena was nice but did not know much about Silverado trucks, perhaps because she was only used to Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was very pleased with the service I received from both
I was very pleased with the service I received from both Kenny and Selena. Both were very, prompt and professional. I would gladly purchase another vehicle from them.
I was very pleased with the service I received from both
I was very pleased with the service I received from both Kenny and Selena. Both were very, prompt and professional. I would gladly purchase another vehicle from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and took there time to show us the
Very helpful and took there time to show us the difference choices we had to pick from
Very helpful and took there time to show us the
Very helpful and took there time to show us the difference choices we had to pick from
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Got a new 2024 Ford explorer , 600 k and already a noise
Got a new 2024 Ford explorer , 600 k and already a noise in the suspensión other then that runs fine , this car is my daily for work as a peace officer so I’ll be left carless while it getting fix hoping for fast fix! , amazing customer service and great team!
Got a new 2024 Ford explorer , 600 k and already a noise
Got a new 2024 Ford explorer , 600 k and already a noise in the suspensión other then that runs fine , this car is my daily for work as a peace officer so I’ll be left carless while it getting fix hoping for fast fix! , amazing customer service and great team!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Rave to Rey at Porterville Ford!
Rave to Rey at Porterville Ford! The battery in our car died but was able to get one last start out of it. Driving around and scared to turn the car off, we called and they let us drive right over. Even though it was during their lunch time, they provided and replaced our battery right then and had us back on our way in about a half hour. That's customer service that is hard to find these days. Thank you for that!!
Rave to Rey at Porterville Ford!
Rave to Rey at Porterville Ford! The battery in our car died but was able to get one last start out of it. Driving around and scared to turn the car off, we called and they let us drive right over. Even though it was during their lunch time, they provided and replaced our battery right then and had us back on our way in about a half hour. That's customer service that is hard to find these days. Thank you for that!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cherie, our staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!
Berto, Edgar, and Kenny are great.
Berto, Edgar, and Kenny are great. Easy to deal with and made the buying experience very quick.
Berto, Edgar, and Kenny are great.
Berto, Edgar, and Kenny are great. Easy to deal with and made the buying experience very quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’ve never been a Ford person.
I’ve never been a Ford person. However after speaking with Rey and his amazing customer service skills were enough to convince me that my next vehicle will be a Ford F150. Thank you so much Rey for your amazing service and time.
I’ve never been a Ford person.
I’ve never been a Ford person. However after speaking with Rey and his amazing customer service skills were enough to convince me that my next vehicle will be a Ford F150. Thank you so much Rey for your amazing service and time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase