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Porterville Ford

(130 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00pm–2:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porterville Ford from DealerRater.

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Great service!

Bought a used 2014 Ford Flex. The car needed a few repairs that are being taken care of. The staff in the automotive service department have been great to work with. They are courteous and conscientous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you chose our dealership, Sherry. The staff at Porterville Ford always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!

Best Dealership

The service department is always efficient and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are more than glad to be of service, Kathryn. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

Ford Service Department

Service was quick & very efficient, as always service man was cheerful and it was overall a great experience, had TV to entertain me, coffee & donuts was a great touch too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your strong recommendation of the staff and Porterville Ford. We appreciate your review of our team, and we look forward to further serving you in the future!

Great service

Sales staff was easy to deal with and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy that we were able to provide a professional, courteous, and engaging experience! Don't hesitate to call us if you ever need anything. Be safe on the road.

Lynda Wycoff

We love our 2012 Ford Fusion and Kenny was very good and so was the finance manage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at Porterville Ford, Lynda. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!

Excellent service

Great service on time delivery great service!!!! Exceeded my expectations!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Answer to questions

tarus SHO service was good staff was very helpfull

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for your feedback. It's good to hear our team is living up to the promise of providing fantastic service to our customers.

Good Service!

Bought a used 2014 Ford Flex from Porterville Ford. They were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for your feedback, Sherry. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the great review of Porterville Ford!

Will Never Again Have My Truck Serviced Here!!!

This dealership service is a terrible! Every time I've had my truck serviced something else "all of a sudden" breaks on my truck! If this had only happened once I wouldn't be suspicious, but every time!!! The first time for s routine OC they got paint over spray on my truck because they were spray painting engine parts in their service area; the second time again a routine OC and now there is a broken USB port broken, and then after that my a/c controls begin to have problems; next time routine OC and now the a/c controls a broke again!!! Come On! I'm warning everyone about their " bring you back" garbage repair service department!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

woohoo all around greatness

Great deal, salesman, and car! My Fiesta is perfect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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