Reviews
Dustin P.
Dustin P. was a pleasure to work with. He was knowledgeable, courteous and patient! He answered all our questions and located the RX we were searching for. Cameron also did a great job explaining all the features of our RX!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David Waters is very knowledgeable about the different
David Waters is very knowledgeable about the different trim levels of the RX. The entire team is courteous and professional. David even came in on his day off to deliver our vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Spoke to the salesman via online… Told him I was out of
Spoke to the salesman via online… Told him I was out of town and would have to do the transaction online. The sales were never followed up … I was ready to buy, but nobody followed up? Very poor Management.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your feedback, Bruce. It’s disappointing to hear about your experience and the lack of follow-up you encountered. Your comments are valuable and will be shared with our team as we continually work to improve communication and service for all our guests. We would welcome an opportunity to redeem ourselves and provide you with a true Lexus-worthy experience. Please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com or give her a call at (225) 408-2150 so she may further assist you.
Kim stepped in to facilitate the purchase of my new
Kim stepped in to facilitate the purchase of my new *amazing* GX when another sales consultant dropped the ball. She is a pure delight to work with. She kept me posted of the status of my place on the wait list at all times - even contacting me on her days and weekends off. She got me exactly what I wanted in my vehicle. Not to mention, she came in on her vacation time off the day I picked up my GX. This is the 2nd vehicle I’ve purchased from Price Leblanc and both have been fantastic experiences!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming in to purchase with us again! We're glad we could make your vehicle purchase so memorable. Stories like yours mean a lot to the team. Enjoy your new vehicle!
Jeffery at Price LeBlanc Lexus was amazing on getting me
Jeffery at Price LeBlanc Lexus was amazing on getting me an SUV that I love. Jeffery went above & beyond the call of duty to get me a vehicle I love. My experience was too notch & I am so happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership has the most professional and nicest
This dealership has the most professional and nicest employees. They answer all of my questions as well as explain what I don’t understand. I would recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, madonnacomeaux! We’re happy to hear that our team was able to answer all your questions and provide clear explanations. We truly appreciate your recommendation and look forward to serving you again at Price LeBlanc Lexus.
The epitome of great customer service, all while making
The epitome of great customer service, all while making you feel right at home! Love love love love love love love love the Lexus team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and enthusiasm! We're thrilled to hear that you felt at home with our team and enjoyed your experience with us. It's our goal to provide exceptional service, and your feedback truly means a lot.
The team at Price LeBlanc are wonderful.
The team at Price LeBlanc are wonderful. They were even happy to help entertain my 3 year old during our visits to the dealership. I am so grateful for not only the expertise, but also the overall welcoming experience I had purchasing my new car. Thank you, Mr Chad, for all of your help! I love my new TX!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us! We're delighted to hear that you felt welcomed and supported during your visits. It's wonderful to know that Mr. Chad and our team could make your car-buying experience enjoyable, even for your little one. Enjoy your new TX!
Professionalism Clear understanding of the repair
Professionalism Clear understanding of the repair Respectful and a genuine concern for my needs Great Job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our team demonstrated professionalism, a clear understanding of the repair process, and genuine respect for your needs. It means a lot to us to know that you had a great experience.
My experience at Price Leblanc was wonderful!
My experience at Price Leblanc was wonderful! David Waters is kind, patient and and very knowledgeable. I will refer family and friends in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your positive experience at Price LeBlanc Lexus. We're delighted to hear that David provided you with exceptional service, and we truly appreciate your kind words and future referrals. Your support means a lot to us.