Reviews
Prompt service,concerned with customer satisfaction.
Prompt service,concerned with customer satisfaction. Love the amenities ( coffee, snacks, and pastries comfortable waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the amenities and found our service prompt and attentive to customer satisfaction. Your feedback is greatly valued and encourages us to continue delivering exceptional service.
I had an absolute pleasurable experience!
I had an absolute pleasurable experience! I was treated with such respect and felt so very welcomed ❤️❤️❤️❤️. Jeff Young, Brandon Brown and I can’t leave out my sell Mr. Wendell Pearson ! May God continue to bless ALL of you 🙏🏾🙏🏾🙏🏾
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Jeff Young, Brandon Brown, and Wendell Pearson made you feel respected and welcomed during your visit. Your kind words and blessings truly mean a lot to our team.
Went in for my first paid service on my new TX, all went
Went in for my first paid service on my new TX, all went well. No upsells. I had thought originally I was doing an oil change at 15,000. Not time yet. Recd tire rotation, car alignment seemed a little premature for a car so new. I trust lexus, but I'm not going to be as vulnerable as I was with my gx and get all the fluff if I don't really have to have it. Got to watch the money in this crazy economy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We're pleased to hear that your first paid service went smoothly and that you felt confident in our team. Your trust in Lexus and your attentiveness to your vehicle's needs are greatly appreciated. If you have any questions or need further clarification about your service, we're here to help.
Scott , my salesman was amazing as was all members of
Scott , my salesman was amazing as was all members of this team! From the test drive to the final paper work , the purchase was made with ease. I even called Scott on my trip to the beach with questions about my new car. He answered quickly and efficiently. I will refer any friend looking g for a new vehicle to Scott!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for sharing your experience. We're thrilled to hear that Scott and our team made your car-buying journey smooth and enjoyable. It's wonderful to know that Scott was able to assist you promptly, even after your purchase. We truly appreciate your recommendation and look forward to serving you and your friends in the future.
It was excellent as usual.
It was excellent as usual. Thanks . Can't remember names, but they were all 5 star
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that your visit was excellent and that our team provided you with 5-star service. Your satisfaction is our top priority, and we look forward to welcoming you again.
The add all of these options that they require you to
The add all of these options that they require you to purchase which raises your price!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback with us, STEPHANIE84. We understand your concerns about the options included in our pricing. Your input is valuable, and we appreciate you taking the time to help us improve our services. If you would like to elaborate further please email or call our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com or (225) 408-2150.
Kim kept in touch throughout the entire process and made
Kim kept in touch throughout the entire process and made purchasing our new vehicle painless. She also has kept in touch afterwards for vehicle accessories and to make sure that we are getting what we need from all the different departments. It has been a really good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jean, for sharing your positive experience with us. We're thrilled to hear that Kim provided exceptional service and made your vehicle purchase seamless. It's wonderful to know that her continued support has met your needs across various departments. Your feedback is greatly appreciated and reinforces our commitment to excellence.
Had to upgrade our car since had two new additions to my
Had to upgrade our car since had two new additions to my family. Abby made the search for a car super easy and quick to find one that gave us plenty of space and in price range that we loved. If ever need another car would definitely go back to see her for help again. Wonderful experience and great sales lady!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with us. We're thrilled to hear that Abby was able to assist you in finding the perfect car for your growing family. It's great to know that the process was smooth and that you found a vehicle that fits both your needs and budget. We appreciate your kind words and are delighted that you had a wonderful experience with our team.
Sales rep Josh N gave great service .
Sales rep Josh N gave great service . I was very satisfied he helped me get my car fixed .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We're delighted to hear that Josh N provided you with great service and was able to assist you in getting your car fixed. Your satisfaction is very important to us, and we appreciate your kind words.
David was a pleasure to deal with.
David was a pleasure to deal with...very responsive...he got me in and out and was very professional. The dealership is top notch and well kept...we plan to do business again in the future! TB
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Tracy. We're thrilled to hear that David provided you with a professional and efficient experience. It's wonderful to know that you found our dealership to be top-notch and well-maintained. We look forward to welcoming you back in the future.