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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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Great place!

Automax was a great experience to buy a vehicle. Our family needed a 7-8 passenger suv and Mario made sure the one that we loved would fit our needs. Even after we purchased the suv, Mario would continue to follow up and make sure we loved it. I will return and spread the word about their amazing effort! Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best truck buying experience.

I told Mario what I was looking for and he couldn't have been more professional or friendly. Mario showed me an amazing Ram truck which I knew was the one. One of the best people I have ever dealt with and I definitely recommend Mario. Auto Max USA gave me an amazing deal on the truck and I will be returning as a customer for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very good service.

Very polite and courtesy. Service was excellent. Explained in detail how every thing worked in the vehicle. I would recommend Auto Max USA to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Trade in

Best service I’ve gotten at a dealership. Trade went smoothly and I wasn’t in there for hours like other dealerships! Very happy with my new truck. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent

Jimmy was great at very helpful with the process in get my new crysler 300.. If you need a new car this is the man to see!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So far so good

Mario was super friendly, helpful, and it was fun haggling with him. We purchased a Toyota Tundra and it went smoothly. The loan process was really fast, under an hour. I would go back here again, and thats saying a lot as im usually pretty put off by sales techniques. Thanks Mario!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

On point!!!

Jimmy assisted me while we had fun picking out the car of MY choice at a PRICE I could AFFORD.... thank you so much auto max Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always a pleasure to work with Jim

We always know who to go to when we are in need of car, Jim at Auto Max USA! Jim has matched us with what we are looking for & makes our experience enjoyable, prices are right and done in a timely manner. He always has the answers to any questions that may come up. He makes sure we are happy with our new car. We will recommend Jim to anyone who are looking for quality vehicles at great prices!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service

From the moment I stepped foot on the lot, I did not feel like they took advantage of me or tried to sway me to something I wouldn’t be able to offord. Ruben was very kind and helpful. He had a lot of information that helped make my decision easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pleasantly efficient car buying experience

Drove across the pass from Seattle specifically to work with sales rep Jimmy. His reputation spoke for itself, I brought him my problem of needing extra cab space, towing capability, and to not vary from my price range. He put me in a great Ford, my new daily driver. Thanks Auto Max USA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.