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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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Absolutely Amazing!!

This place was absolutely amazing! The salesman that helped me was so kind and friendly. He genuinely cared about my satisfaction as a customer. He helped me and guided me through every step of the process. I felt like he wasn’t just a salesman but a caring long-time friend. I absolutely love the car that I bought. The price was affordable for such a nice car with low miles. They also worked with my down payment to help me get an affordable monthly payment. I really loved the service here and the quality and price of their vehicles! I would most definitely recommend them to my loved ones and anyone else. They will take good care of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a wonderful experience!

This was the fastest, easiest car buying experience I have ever had. All of the people that work here are friendly and work hard to make their customers happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

Great experience with the whole team here in Yakima. Ruben was very courteous and helpful in getting a deal done quickly. We were looking out of state for a comparable vehicle and found this locally and it was clean, low miles and the price was great! Thank you guys and thanks Ruben.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome customer service.

Awesome service. Everyone is super friendly and work hard to give you the best deal possible. Purchase transaction was fast and easy. Would definitely recommend buying from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome customer service

Awesome customer service very friendly reasonable price clean cars and office great experience from the beginning to end all staff at this place is friendly... Mario does an amazing job at clearly explaining the process from start to finish and is even helpful with Insurance needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience! Very nice salesman!

Nice experience! Very clean and very nice staff! Fast and easy! Love my new Jeep! Sales man is beyond great, very nice and friendly! Totally going to recommend family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Always been a great experience with them.

Thanks Jimmy, always treated us the best. Recommend anyone to come visit them or Jimmy if they ever need something new or different. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

THANKS NEIL I HOPE I CAN SELL YOU MANY MORE VEHCALS ITS ALWAY FUN THANKS AGAIN OR COMING BACK TO ME AND AUTOMAXUSAYAKIMA.COM

Wrangler unlimited

Very nice cars and extremely friendly. I looked at a Jeep wrangler on a Sunday and couldn't quite come to a deal. Monday Ruben my salesman went to bat and the extra mile to get me what I wanted to close the deal. I will definitely do business there again and Ruben is my go to guy. Thanks Ruben!!! Randy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good people

Fair dealership with fair deals. Jimmy treated me well. I would go back to them to buy another truck if I need one in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience.

Fast quick easy very nice people good deals thanks will definitely go there for my next purchase. Love this place definitely be back my next purchase will be here great bunch of people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.