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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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Great dealership, no stress, felt as ease, and no...

Great dealership, no stress, felt as ease, and no pressure. Willingness to work with us, and help us through the car buying process. Which can definitely be stressful. But there was no stress and it just felt right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Auto max is my new go to place for cars. Roger and the...

Auto max is my new go to place for cars. Roger and the staff were all very helpful and friendly. Hands down the only place to buy a used car on Yakima.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best truck buying experience EVER! They treated me...

The best truck buying experience EVER! They treated me with respect and they weren't pushy like most salesman.Thank you to everyone that was involved with the truck purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They have excellent customer service. I called first and...

They have excellent customer service. I called first and was able to talk with Roger and he had the truck ready for us when we arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am grateful for the team at Auto Max. I have poor...

I am grateful for the team at Auto Max. I have poor credit and they worked Wonders to get me approved within my budget. Jimmy was very quick to respond and follow through. Would definitely go through them again and recommend them. Love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deals, great cars, great customer service. Made me...

Great deals, great cars, great customer service. Made me and the family feel super comfortable. Would refer Roger and Auto max to any ofmy friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They did not disappoint, roger was great , thanks for...

They did not disappoint, roger was great , thanks for everything, they understood what i was going through, they worked very well with us and great customer service, they weren't pushy like all the other lots out there , they took the time to talk and answer question we had , highly recommended, we will definitely be back in the future for other vehicles thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was an easy and incredibly easy experience for me....

This was an easy and incredibly easy experience for me. They were professional and they allowed me to ask questions about any concerns I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service nice cars and truck i have bought 4 cars...

Great service nice cars and truck i have bought 4 cars now from them in 6 year had good luck with all them i would go back again

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was really nervous about going in to get my truck I had...

Was really nervous about going in to get my truck I had been looking at. I wasn't sure how the process was going to be but Mario and Ben made the process as smooth as possible never pressured me in to anything I wasn't interested in. would definitely do business with them again. thank you guys for helping me with my first big purchase I love my truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.