Skip to main content

Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

Want to share your experience with this dealership?

Write a review

Great place to buy a used car . They treat you with...

Great place to buy a used car . They treat you with respect and none of that running back and forth that you get with most car lots . You can not go wrong with Jimmy and the staff at auto max .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I gotta give xxxxxxto the Car Max USA. They took a fee to...

I gotta give xxxxxxto the Car Max USA. They took a fee to process a loan of $360. I signed for the car and left. Then I got a call with good news that I was approved for a different loan through Happo credit union at 10% lower on the interest rate, a year shaved off the loan time and it lowered my monthly bill by $65/month. I went back and signed new papers. Today I'm being asked to come back and get my loan processing fee back because the new loan provider didn't ask for a fee :) I got this vehicle with no money down and my van as a trade in even though the transmission is about to blow. I went from a nightmare to a dream. Six years on a used Dodge caravan, that was still not paid off and issue after issue to a 2018 Mitsubishi Outlander with only 30,000 miles on it. I really feel like they had my safety in mind by putting me in a car the same day. And I know they had my finances in mind when they helped me into a better loan. I'm excited to be covered by the GAP and mechanics insurance because I know first hand the costs can add up. A $100 deductible and pretty much a mile long list of things that will be fixed! I feel blessed and AUTOMAX is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I am so glad we could help enjoy your Outlander thanks from all of automaxusayakima.com

Jimmy and all the staff are great people second truck I...

Jimmy and all the staff are great people second truck I have gotten there. You can not go wrong going to see them . I will be back again if when I need a car or truck again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Auto max is really good helped me get the truck when i...

Auto max is really good helped me get the truck when i wasnt sure if i would get approved but they helped me get it and jimmy is a good guy and was really helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks Dallas you a great guy glad I could help

It was absolutely amazing working with Jimmy. I got an...

It was absolutely amazing working with Jimmy. I got an awesome deal and couldn't be happier. I would recommend Jimmy and Auto Max to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks so much for buying from automaxusayakima.com I'm glad Jade sent you to see me hopefully can sell you and your family many more

It was a good experience being there at this dealership...

It was a good experience being there at this dealership and having Mario help us out a lot and being satisfied with what we got, thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was my first time buying a car and Mario Fahed made...

This was my first time buying a car and Mario Fahed made it so easy and comfortable. Amazing costume service overall. I would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great positive experience went the extra mile to help me...

Great positive experience went the extra mile to help me out. He was clear on the knowledge of the price of the vehicle.thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service at Auto Max was exceptional!! Johnny Kitner...

The service at Auto Max was exceptional!! Johnny Kitner was the sales associate that helped me. He worked hard and went out of his way to work around my schedule to find me a truck that fit into my price range that was everything me and my family needed. EXCELLENT customer service. If you are looking for a new car or truck i highly recommend going to Auto Max and talking to Johnny

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A Great Team

A great experience working with the team and we are VERY satisfied with the car we purchased. We worked mostly with Mario, who really went all out to make sure we got was was needed and out of his way to make sure we were satisfied along the way. But no matter who we talked with, they were pleasant, professional, informative and willing to do what was necessary to make sure we were satisfied. We highly recommend Auto Max USA in Yakima.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.