Headquarter Nissan

I have purchased two vehicles from Headquarter Nissan and both times I had the pleasure of working with Devon Henry. He was patient and knowledgeable which are traits I value when buying a new car!

We had the great privalage to work with Rebecca Horseman. Rebecca is genuinely nice and goes above and beyond for her potential clients. Rebecca went to bat for us and ensured we were getting the best possible deal. Rebecca, along with the rest of the staff, were exceptionally helpful and worked very well together to meet our needs. I would definitely recommend her to anyone, even my mom.

First- do NOT buy a car from this dealership if you have PCS orders!! During our family's 3 and a half year tour at Benning we bought 3 cars from this dealership. I took the 2nd car in for an oil change and ended up trading up. Good luck getting a return call from them once you are out of state. You get shuffled around with a 'It's not my problem' attitude and a lot of unfulfilled promises. Our salesmen were Blake and Al, and finance lady Katie. Jessica in the title office was kind to send a bill of sale to new address since all paperwork was packed and stored with household goods during PCS move.

I want to let the phenix City and Columbus area know if you ever have needs, questions, and great service recommend Wendell Wright at Nissan Headquarters on Whittlesey in Col Ga. He was very professional and knowledgable with helping me on the day I went into the company. Again, thanks Mr. Wright and Nissan Headquarters in Columbus Ga.

I have an older Nissan Maxima(2000). I was soon to upgrade to the 2015 Nissan Maxima which I was super excited about. But, recently my baby(2000) became dormant and would not start. I Had my car towed to A mechanic shop and they told me it had to do with my security system, and that only Nissan had the tools to fix it. Makes sense. So I gladly had my car towed to Nissan. This happens Wednesday on 08/12/2015. I was nervous because I had to work Friday, and they were saying that they probably weren't going to get to it until then. But that was fine it's NISSAN. Well, thank the Lord I was called the next day, Thursday and told that my issue was fixed and They programmed my key to allow me to drive, and that I could come by and get my car! Got my car, drove home Happy camper. Next day, tried to start up car car wouldn't start. I looked at my key and I realized the chip that was to be programmed was not present. Looked outside my car door. There it was! It fell out! Called Nissan they told me I had to get my key reprogrammed and that I would have to pay. Pay!? But it hasn't even been 24 hours, and this shows that the programming wasn't told properly. The front desk customer service rep puts me on the phone with the mechanic (Brittany Sides) who supposedly resolved my issue, and she tells me that my key was old and that I should of gotten a new one because that's what everyone does. My key is old? That's what everyone does? Why wasn't that recommended to me before I happily left the dealer? Why wasn't I told my key was so old before they programmed it so that I could request for s new key to be made? And why would you reprogram a key that is defective and 'old' if that's the case? She concludes to tell me that I am going to have to pay and that it cost money to reprogram even if I have the chip that fell out. This was a faulty job. Nissan did not take care of me properly and no one has money to dish out for a job done incorrectly. Nissan on Whittlesey Boulevard in Columbus, Ga did a poor job and is trying to con people out of their money. That is terrible! I am so upset that I am seriously considering switching dealers. Terrible Customer Experience

My husband and I bought a 2015 Nissan Rogue, and not only do we love the car, we had the best experience ever! Our salesman, Blake Quinney, made the whole process smooth and easy. I would recommend the dealership to anyone, and I would especially recommend Blake to anyone! The whole staff was so friendly, and we were beyond pleased when we left!

I did not experience the best customer service at Nissan of Columbus (GA) from their service advisors or management. Overall, their staff placed greater emphasis on dealership duties opposed to providing quality customer service.

I wanted to take this opportunity to thank Brian Moushon and Headquarter Nissan for providing me with an excellent car buying experience. This was my first car purchase and it could not have gone smoother given the circumstances. After seeing the car I had been searching for at a great price I called the dealership first thing in the morning. Brian sent pictures and all the necessary details on the car; we negotiated the price, and financing over the phone (I work and live in Atlanta); and Brian and others waited for me till well after closing to drive down from Atlanta to sign the paperwork and pick up the car. Thanks again Brian, and Headquarter Nissan!

Mr. Al Taylor Sales/Training Manager made my buying experience such a pleasant experience. He really listened to what type of vehicle I wanted and stayed in the price range and budget I wanted to spend! He answered all my questions honestly and he was patient in helping me find the perfect car for me! If you are searching for a top notch car dealership with the BEST Sales Manager in Columbus Mr. Al Taylor, I promise you Headquarter Nissan is your place, and Mr. Taylor is your man!

I was shopping for a Honda Odyssey for my wife, and was on a tight budget. I seen a van I liked on their lot online, so I emailed them to see if it is still available. Got a call right back from the dealership letting me know it was still there and was connected with Joel, who was able to answer my questions about the vehicle. My salesman was Chris J. and he was very professional as well. He even called me the next day to see if everything was good with the van and make sure that I'm happy with it! Thanks everyone at HQ Nissan... my wife loves her Honda van!