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Headquarter Nissan

(699 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–8:00pm 6:00am–7:00pm
Saturday 9:00am–8:00pm 6:00am–7:00pm
Sunday Closed Closed
2014 state dealer award View 1 awards
2014 state dealer award

Reviews

(699 reviews)

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Very good experience, our sales person was very

Very good experience, our sales person was very professional and we got a great price on a like new used car!

Very good experience, our sales person was very

Very good experience, our sales person was very professional and we got a great price on a like new used car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Alan Wells, thank you for taking the time to leave a review for us at Headquarter Nissan Of Columbus. We're happy we could meet your expectations!

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PLEASE READ!

PLEASE READ!! PLEASE READ!! I am having to change my review. When I bought the vehicle it was a smooth process and was pleasant. But since then Nissan Headquarters has been a nightmare to deal with. Every time I go in for an oil change they always try and charge me for it even with all the warranties I purchased. It is a battle every time I go in there. Nobody will sit down explain to me what warranties I have, they are very dismissive. About a month ago I called Nissan customer service and they sent me the Warranty that was purchased. Well, I had a rock thrown at my windshield today and the chip is small. I remember ready on the warranty about windshield chips and when I called Nissan Headquarters to verify and see how to go about getting this fixed they were not wanting to help me or do any research when I purchased the vehicle to see my warranty and I was told to file on my insurance. ABSOLUTELY TERRIBLE! They only care about the commission on the purchase of the vehicle, not customer service afterwards. I WILL NEVER BUY ANOTHER VEHICLE HERE. I am seriously considering trading my vehicle to not have to deal with them ever again. I should of bought a Toyota. They have no idea what they are selling you once you sign those papers they could care less about you! PLEASE NEVER BUY FROM HERE!

PLEASE READ!

PLEASE READ!! PLEASE READ!! I am having to change my review. When I bought the vehicle it was a smooth process and was pleasant. But since then Nissan Headquarters has been a nightmare to deal with. Every time I go in for an oil change they always try and charge me for it even with all the warranties I purchased. It is a battle every time I go in there. Nobody will sit down explain to me what warranties I have, they are very dismissive. About a month ago I called Nissan customer service and they sent me the Warranty that was purchased. Well, I had a rock thrown at my windshield today and the chip is small. I remember ready on the warranty about windshield chips and when I called Nissan Headquarters to verify and see how to go about getting this fixed they were not wanting to help me or do any research when I purchased the vehicle to see my warranty and I was told to file on my insurance. ABSOLUTELY TERRIBLE! They only care about the commission on the purchase of the vehicle, not customer service afterwards. I WILL NEVER BUY ANOTHER VEHICLE HERE. I am seriously considering trading my vehicle to not have to deal with them ever again. I should of bought a Toyota. They have no idea what they are selling you once you sign those papers they could care less about you! PLEASE NEVER BUY FROM HERE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

PLEASE READ!

PLEASE READ!! PLEASE READ!! I am having to change my review. When I bought the vehicle it was a smooth process and was pleasant. But since then Nissan Headquarters has been a nightmare to deal with. Every time I go in for an oil change they always try and charge me for it even with all the warranties I purchased. It is a battle every time I go in there. Nobody will sit down explain to me what warranties I have, they are very dismissive. About a month ago I called Nissan customer service and they sent me the Warranty that was purchased. Well, I had a rock thrown at my windshield today and the chip is small. I remember ready on the warranty about windshield chips and when I called Nissan Headquarters to verify and see how to go about getting this fixed they were not wanting to help me or do any research when I purchased the vehicle to see my warranty and I was told to file on my insurance. ABSOLUTELY TERRIBLE! They only care about the commission on the purchase of the vehicle, not customer service afterwards. I WILL NEVER BUY ANOTHER VEHICLE HERE. I am seriously considering trading my vehicle to not have to deal with them ever again. I should of bought a Toyota. They have no idea what they are selling you once you sign those papers they could care less about you! PLEASE NEVER BUY FROM HERE!

PLEASE READ!

PLEASE READ!! PLEASE READ!! I am having to change my review. When I bought the vehicle it was a smooth process and was pleasant. But since then Nissan Headquarters has been a nightmare to deal with. Every time I go in for an oil change they always try and charge me for it even with all the warranties I purchased. It is a battle every time I go in there. Nobody will sit down explain to me what warranties I have, they are very dismissive. About a month ago I called Nissan customer service and they sent me the Warranty that was purchased. Well, I had a rock thrown at my windshield today and the chip is small. I remember ready on the warranty about windshield chips and when I called Nissan Headquarters to verify and see how to go about getting this fixed they were not wanting to help me or do any research when I purchased the vehicle to see my warranty and I was told to file on my insurance. ABSOLUTELY TERRIBLE! They only care about the commission on the purchase of the vehicle, not customer service afterwards. I WILL NEVER BUY ANOTHER VEHICLE HERE. I am seriously considering trading my vehicle to not have to deal with them ever again. I should of bought a Toyota. They have no idea what they are selling you once you sign those papers they could care less about you! PLEASE NEVER BUY FROM HERE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Chris was awesome!

Chris was awesome! Very good experience! Would recommend to anyone anytime! First time in years I have been to a dealership

Chris was awesome!

Chris was awesome! Very good experience! Would recommend to anyone anytime! First time in years I have been to a dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Becky, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Good and fast business, very happy with my Kicks 2024.

Good and fast business, very happy with my Kicks 2024. I recommend Nissan Headquarters of Columbus ,Ga.

Good and fast business, very happy with my Kicks 2024.

Good and fast business, very happy with my Kicks 2024. I recommend Nissan Headquarters of Columbus ,Ga.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Milagros, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Roy Johnson was very attentive and explained everything

Roy Johnson was very attentive and explained everything to me in detail. He has excellent customer service.

Roy Johnson was very attentive and explained everything

Roy Johnson was very attentive and explained everything to me in detail. He has excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Trini11, thank you for your kind words and this wonderful review! We will pass to positive regards to Mr. Roy Johnson. Thank you again!

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3rd vehicle purchased at headquarter Nissan.

3rd vehicle purchased at headquarter Nissan. This experience was no different. They worked to get me where I wanted to be on price.

3rd vehicle purchased at headquarter Nissan.

3rd vehicle purchased at headquarter Nissan. This experience was no different. They worked to get me where I wanted to be on price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

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Working with Bessie Williams was a great experience.

Working with Bessie Williams was a great experience. She listened and didn’t try to oversell me.

Working with Bessie Williams was a great experience.

Working with Bessie Williams was a great experience. She listened and didn’t try to oversell me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Beverly, thank you for taking the time to leave a review for us at Headquarter Nissan Of Columbus. We're happy we could meet your expectations! We will pass your positive regards to Bessie Williams. Take care!

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Very welcoming service team and AMAZING salespeople.

Very welcoming service team and AMAZING salespeople. Thank you so much to my awesome salesman Cal Lavoie for helping me find the perfect car!

Very welcoming service team and AMAZING salespeople.

Very welcoming service team and AMAZING salespeople. Thank you so much to my awesome salesman Cal Lavoie for helping me find the perfect car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I always have great service at Headquarter Nissan.

I always have great service at Headquarter Nissan. Have bought 4 nice dependable cars from them and always get my car services done there. Roy in the service department gives that A1 touch. Betsy is my sales lady since Tim retired.

I always have great service at Headquarter Nissan.

I always have great service at Headquarter Nissan. Have bought 4 nice dependable cars from them and always get my car services done there. Roy in the service department gives that A1 touch. Betsy is my sales lady since Tim retired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kee, thank you for your kind review; we are happy to pass along your comments to the team here at Headquarter Nissan Of Columbus! We hope to see you soon!

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