Reviews
Very good experience, our sales person was very
Very good experience, our sales person was very professional and we got a great price on a like new used car!
Very good experience, our sales person was very
Very good experience, our sales person was very professional and we got a great price on a like new used car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alan Wells, thank you for taking the time to leave a review for us at Headquarter Nissan Of Columbus. We're happy we could meet your expectations!
PLEASE READ!
PLEASE READ!! PLEASE READ!! I am having to change my review. When I bought the vehicle it was a smooth process and was pleasant. But since then Nissan Headquarters has been a nightmare to deal with. Every time I go in for an oil change they always try and charge me for it even with all the warranties I purchased. It is a battle every time I go in there. Nobody will sit down explain to me what warranties I have, they are very dismissive. About a month ago I called Nissan customer service and they sent me the Warranty that was purchased. Well, I had a rock thrown at my windshield today and the chip is small. I remember ready on the warranty about windshield chips and when I called Nissan Headquarters to verify and see how to go about getting this fixed they were not wanting to help me or do any research when I purchased the vehicle to see my warranty and I was told to file on my insurance. ABSOLUTELY TERRIBLE! They only care about the commission on the purchase of the vehicle, not customer service afterwards. I WILL NEVER BUY ANOTHER VEHICLE HERE. I am seriously considering trading my vehicle to not have to deal with them ever again. I should of bought a Toyota. They have no idea what they are selling you once you sign those papers they could care less about you! PLEASE NEVER BUY FROM HERE!
PLEASE READ!
PLEASE READ!! PLEASE READ!! I am having to change my review. When I bought the vehicle it was a smooth process and was pleasant. But since then Nissan Headquarters has been a nightmare to deal with. Every time I go in for an oil change they always try and charge me for it even with all the warranties I purchased. It is a battle every time I go in there. Nobody will sit down explain to me what warranties I have, they are very dismissive. About a month ago I called Nissan customer service and they sent me the Warranty that was purchased. Well, I had a rock thrown at my windshield today and the chip is small. I remember ready on the warranty about windshield chips and when I called Nissan Headquarters to verify and see how to go about getting this fixed they were not wanting to help me or do any research when I purchased the vehicle to see my warranty and I was told to file on my insurance. ABSOLUTELY TERRIBLE! They only care about the commission on the purchase of the vehicle, not customer service afterwards. I WILL NEVER BUY ANOTHER VEHICLE HERE. I am seriously considering trading my vehicle to not have to deal with them ever again. I should of bought a Toyota. They have no idea what they are selling you once you sign those papers they could care less about you! PLEASE NEVER BUY FROM HERE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
PLEASE READ!
PLEASE READ!! PLEASE READ!! I am having to change my review. When I bought the vehicle it was a smooth process and was pleasant. But since then Nissan Headquarters has been a nightmare to deal with. Every time I go in for an oil change they always try and charge me for it even with all the warranties I purchased. It is a battle every time I go in there. Nobody will sit down explain to me what warranties I have, they are very dismissive. About a month ago I called Nissan customer service and they sent me the Warranty that was purchased. Well, I had a rock thrown at my windshield today and the chip is small. I remember ready on the warranty about windshield chips and when I called Nissan Headquarters to verify and see how to go about getting this fixed they were not wanting to help me or do any research when I purchased the vehicle to see my warranty and I was told to file on my insurance. ABSOLUTELY TERRIBLE! They only care about the commission on the purchase of the vehicle, not customer service afterwards. I WILL NEVER BUY ANOTHER VEHICLE HERE. I am seriously considering trading my vehicle to not have to deal with them ever again. I should of bought a Toyota. They have no idea what they are selling you once you sign those papers they could care less about you! PLEASE NEVER BUY FROM HERE!
PLEASE READ!
PLEASE READ!! PLEASE READ!! I am having to change my review. When I bought the vehicle it was a smooth process and was pleasant. But since then Nissan Headquarters has been a nightmare to deal with. Every time I go in for an oil change they always try and charge me for it even with all the warranties I purchased. It is a battle every time I go in there. Nobody will sit down explain to me what warranties I have, they are very dismissive. About a month ago I called Nissan customer service and they sent me the Warranty that was purchased. Well, I had a rock thrown at my windshield today and the chip is small. I remember ready on the warranty about windshield chips and when I called Nissan Headquarters to verify and see how to go about getting this fixed they were not wanting to help me or do any research when I purchased the vehicle to see my warranty and I was told to file on my insurance. ABSOLUTELY TERRIBLE! They only care about the commission on the purchase of the vehicle, not customer service afterwards. I WILL NEVER BUY ANOTHER VEHICLE HERE. I am seriously considering trading my vehicle to not have to deal with them ever again. I should of bought a Toyota. They have no idea what they are selling you once you sign those papers they could care less about you! PLEASE NEVER BUY FROM HERE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Chris was awesome!
Chris was awesome! Very good experience! Would recommend to anyone anytime! First time in years I have been to a dealership
Chris was awesome!
Chris was awesome! Very good experience! Would recommend to anyone anytime! First time in years I have been to a dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Becky, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Good and fast business, very happy with my Kicks 2024.
Good and fast business, very happy with my Kicks 2024. I recommend Nissan Headquarters of Columbus ,Ga.
Good and fast business, very happy with my Kicks 2024.
Good and fast business, very happy with my Kicks 2024. I recommend Nissan Headquarters of Columbus ,Ga.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Milagros, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Roy Johnson was very attentive and explained everything
Roy Johnson was very attentive and explained everything to me in detail. He has excellent customer service.
Roy Johnson was very attentive and explained everything
Roy Johnson was very attentive and explained everything to me in detail. He has excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Trini11, thank you for your kind words and this wonderful review! We will pass to positive regards to Mr. Roy Johnson. Thank you again!
3rd vehicle purchased at headquarter Nissan.
3rd vehicle purchased at headquarter Nissan. This experience was no different. They worked to get me where I wanted to be on price.
3rd vehicle purchased at headquarter Nissan.
3rd vehicle purchased at headquarter Nissan. This experience was no different. They worked to get me where I wanted to be on price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
Working with Bessie Williams was a great experience.
Working with Bessie Williams was a great experience. She listened and didn’t try to oversell me.
Working with Bessie Williams was a great experience.
Working with Bessie Williams was a great experience. She listened and didn’t try to oversell me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Beverly, thank you for taking the time to leave a review for us at Headquarter Nissan Of Columbus. We're happy we could meet your expectations! We will pass your positive regards to Bessie Williams. Take care!
Very welcoming service team and AMAZING salespeople.
Very welcoming service team and AMAZING salespeople. Thank you so much to my awesome salesman Cal Lavoie for helping me find the perfect car!
Very welcoming service team and AMAZING salespeople.
Very welcoming service team and AMAZING salespeople. Thank you so much to my awesome salesman Cal Lavoie for helping me find the perfect car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I always have great service at Headquarter Nissan.
I always have great service at Headquarter Nissan. Have bought 4 nice dependable cars from them and always get my car services done there. Roy in the service department gives that A1 touch. Betsy is my sales lady since Tim retired.
I always have great service at Headquarter Nissan.
I always have great service at Headquarter Nissan. Have bought 4 nice dependable cars from them and always get my car services done there. Roy in the service department gives that A1 touch. Betsy is my sales lady since Tim retired.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kee, thank you for your kind review; we are happy to pass along your comments to the team here at Headquarter Nissan Of Columbus! We hope to see you soon!