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Boucher Cadillac of Waukesha

(864 reviews)
Visit Boucher Cadillac of Waukesha
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (888) 267-9582 (888) 267-9582
Used (877) 562-3823 (877) 562-3823
Service (866) 454-9865 (866) 454-9865

Reviews

(864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Cadillac of Waukesha from DealerRater.

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Everything was done exactly as they explained to me prior...

Everything was done exactly as they explained to me prior to completing the repairs. The price was very fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome to hear! Thanks! :)

Great and professional Service every time! Thank You and...

Great and professional Service every time! Thank You and God Bless You and Your Family! Happy Holidays!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the feedback as well as your business!

Easily made appointment, service done on time, very...

Easily made appointment, service done on time, very friendly shuttle driver (Tim), Very satisfied, Roger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear that! Thank you!

Very friendly service reps. I was from out of town and...

Very friendly service reps. I was from out of town and they service my car the day I brought it in. Very thankful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-stars! Much appreciated!

The service performed was well priced, the car performs...

The service performed was well priced, the car performs great now and the experience was top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

All great to hear! Thank you for taking the time to give us a review!

Very friendly, helpful, informative. I appreciated the...

Very friendly, helpful, informative. I appreciated the promptness, not having to wait. I even was given a ride to Kohls across the street so I would not have to walk. Complimentary car wash was a plus AND a bag of cookies on my passenger seat when I left. Little touches that mean very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for noticing! We appreciate the business!

Don and Marty were great. Made the process quick and...

Don and Marty were great. Made the process quick and easy. Would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's great to hear! Thanks for the review!

I have been going to another dealership for service for...

I have been going to another dealership for service for years. By chance they couldn’t get me in for service, so I contacted Boucher Cadillac. They were able to get me in sooner. This was a blessing in disguise!!!! The service that I received was world class. I was very impressed with the service writer and dept.Moving forward I will be coming to Boucher to service my Escalade in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Very welcoming, courteous staff, loved the lounge with...

Very welcoming, courteous staff, loved the lounge with special little touches. My car was well taken care of, highly recommended dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for noticing! We appreciate the business!

Excellent sales service, explained all features of the...

Excellent sales service, explained all features of the vehicle, excellent knowledge of the product, vehicle completely checked over.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's great to hear! Thanks for the review!