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Boucher Cadillac of Waukesha

(864 reviews)
Visit Boucher Cadillac of Waukesha
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (888) 267-9582 (888) 267-9582
Used (877) 562-3823 (877) 562-3823
Service (866) 454-9865 (866) 454-9865

Reviews

(864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Cadillac of Waukesha from DealerRater.

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Service Advisor (Dan) was extremely helpful in getting me...

Service Advisor (Dan) was extremely helpful in getting me in for repair and then advising of Cadillac coverage on part that needed replacement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are thrilled to hear Dan was able to meet all of your expectations in service. We look forward to seeing you again soon!

Brendan was an amazing sales associate. He had every...

Brendan was an amazing sales associate. He had every answer to every question I asked

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review!

I always feel at ease when my bring my XT4 in for service...

I always feel at ease when my bring my XT4 in for service at Boucher Cadillac. I am welcomed and taken care of promptly. The waiting area is comfortable and stocked with snacks and all kinds of beverages. My car is washed when finished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy to hear that your experience with us went smoothly. We look forward to seeing you again soon!

Very good service and topnotch sales, end joyed working...

Very good service and topnotch sales, end joyed working with Brendan always upbeat and smile on his face.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review!

I am a long time car enthusiast and recently purschased a...

I am a long time car enthusiast and recently purschased a used CT6 from Boucher Cadillac of Waukesha and found Dylan Engaldo and Keith Zylka extremely knowledgeable and very fair to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service and a great staff. I thoroughly enjoy...

Great service and a great staff. I thoroughly enjoy having my vehicle worked on at Boucher.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service. Priced very fair with the...

Excellent customer service. Priced very fair with the current market conditions. Ryan took the time to go thru every detail in the vehicle. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very nice and patient with me in my care...

Everyone was very nice and patient with me in my care leasing process.. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very happy with the service I received from the staff at...

Very happy with the service I received from the staff at the dealership, very please with everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The team is professional, friendly and on time. We will...

The team is professional, friendly and on time. We will continue to give them our business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.