Reviews
Had a great experience with Stephen Beam. He is very...
Had a great experience with Stephen Beam. He is very knowledgeable and friendly, but not pushy, which was a refreshing change. Would definitely recommend Bob Moore Nissan to anyone that wants wonderful customer service and a great deal on their next new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I found Robert was very willing to go over various Nissan...
I found Robert was very willing to go over various Nissan models with me, he was informative, patient, and answered endless questions I had. He was quick to ensure my major "wants" were taken care of and worked diligently to make sure my minor ones were too. He followed up after the sale to make sure I was still doing well and not having any issues. I found the dealership to be quick to help with questions and requests - plus it was clean and pleasant. I appreciated the children's area as sometimes getting a sale completed can get boring to a younger person. Well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have previously done business with Bob Moore purchasing...
I have previously done business with Bob Moore purchasing a Frontier in 2008 and have had a good experience over the years here. I was shopping for a new 4x4 Frontier and was checking to see availability on the lot as well as what incentives were available. Upon arriving I was promply and courteously greeted by Salesperson Stephen Beam. I explained what I was looking for and he began to show me the vehicles while describing the new features and things he felt I might be most interested in with regards to the new Frontier trucks. We spent quite a bit of time going through the inventory and even checking online inventory. Never was there any pressure to buy and Stephen always appeared most interested in finding what best suited what I was looking for (color/options/etc) instead of just trying to sell me whatever was on their lot/inventory. He spent his time focussing on the highlights of Nissan vehicles and did not trash other dealers/manufacturers. I appreciate the time spent and overall experience of dealing with this dealership and salesperson. I highly recommend both if you want a break from the typical car sales hassles. Seek out Stephen while you are there, you will appreciate your decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Titan
I have bought 4 vehicles from Bob Moore Nissan over the years, I just purchased a Brand New Titan from them.....always get a great deal and their service department does great work too. If you're looking for a vehicle this is the best place to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Super Experience
We bought a Nissan Altima from Bob Moore, we looked at both new and used and went with a used one, they had a large selection to choose from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love My Maxima
We went to Bob Moore Nissan to look at Nissan Maximas, we had looked elsewhere before, but the people at Bob Moore made it easy to decide where to buy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We have been searching through dealerships all over the...
We have been searching through dealerships all over the metro and bar none we were treated the best at Bob Moore Nissan. When we went by it was to look at what they had available, however Shawn sat down with us and explained what he had and then went the extra mile to get my wife into the vehicle she really wanted. Every other dealership we visited treated us as if we were an inconvenience or else they would do everything in their power to try and sell us a vehicle we did not want. Not so at Bob Moore, they treated my wife and I as if we were life long friends. The whole staff was very respectful and friendly. I was extremely impressed. One of your sales managers (I think) made a comment that solidified my experience. He said "My word is my Bond and I will make you happy." Simply put, It was an Amazing experience and I will recommend others to visit. Thanks for your help, and the great treatment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service at bob Moore Nissan was shocking! I've never...
The service at bob Moore Nissan was shocking! I've never been treated so well Chris and the finance gentleman were wonderful:) thank you for The great service. I will recommend all my friends to Norman Nissan! It's worth the drive! Thanks again Chris your awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying my new Murano at Bob Moore Nissan was a pleasant...
Buying my new Murano at Bob Moore Nissan was a pleasant hassle free process. Stephen Beam greeted me when I walked in the door, asked a few questions about what I was looking for and got started showing me my options. He even drove me to the Ford dealership to look at the Ford SUV I had been considering. He was very friendly, and answered all my questions. At no point did I feel pressured to buy a car that day. I went back the next day and purchased my Murano. I feel like I got a great deal and Gavin Shenk (the used car manager) gave me top dollar on my tradein. Charlie Staton handled all the paperwork. Every employee I dealt with was friendly and professional. I will recommend this dealership to anyone I know looking to buy a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin Bennet was so very personable and treated not only...
Kevin Bennet was so very personable and treated not only meself as an individual but my son and his family as well, just as if we were friends visiting him in his home. Kevin listened attentively and paided attention to the facts, which showed up on the bottom line which was so important to me and my budget! The experience as just that, as I was very nervous he was calm and collected and kept to the business at hand all the while making sure we were comfortable with the numbers and even offered us an ice cold soda pop and refreshments for my two little granddaughters! Kevin really went the extra mile, he happened to inqire when was the last time I had purchased a "new" car, and I told him back in 1977 when I was 21. Then he asked if I had ever driven a car off the show room floor! Of course I never had, and Kevin said, "Well Ms. Ostler today you will do just that, when you come out the the office from signing the final paperwork your new car will be sitting right by my desk and then you will drive it out the showroom door!!!" You know I was just overwhelmed! How AWESOME is that I ask you? What sales person just puts themselves out for the customer these days of internet and unpersonalbe shopping? Kevin Bennett that's who! Kevin took time to explain my warrenty, my owners manual, appointments of the insterment panel, as well as walking me through setting the time on the clock on the dash! When my family and I first sat down with Kevin, he asked us how we thought this purchase would be like in our minds, and we told him, he gave us his personal mission statement which was that he wanted to change the public's idea of a car purchasing experience one customer at a time, and you know Kevin will do just that! Bob Moore Nissian, is so lucky to have Kevin on their team and as the "First Point Of Contact", because he will without a dought bring repeat business as well as the very important "word of mouth" business. I promise you I have told my friends and family about Bob Moore Nissan, and Kevin Bennett, I have given his card to many, he will be getting calls from people that just want to be treated like a person not a $, people that want a great deal, people that want a sold great car, with the first year of service "free"!!!! Thank you Bob Moore family of cars for welcoming me into your family, and my sincere shout out to Kevin for without his special attention to detail and personal salesmanship I would not be driving my new Versa today! Thank you Kevin!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car