Reviews
Write a reviewThis was one of the easiest, most pressure free buying experiences I’ve ever had and I’ve been a party to at least 3 buying experiences per year as I’ve helped friends and family purchase vehicles! I was appreciative of the straightforward pricing and no sneaky dealer add ons. Joshua was a respectful and patient salesperson that gave me the time I needed to make the right decision. I also was impressed with David in finance. He showed me my options but didn’t try to persuade me to purchase more than I wanted. Both these guys and their managers gave me exactly the shopping experience I was looking for. Thank you Bob Moore! The recent changes you’ve made in your sales approach make all the difference in building customer trust and retention. I’ll be recommending you to others and will be back when I’m ready to purchase again!
This was one of the easiest, most pressure free buying experiences I’ve ever had and I’ve been a party to at least 3 buying experiences per year as I’ve helped friends and family purchase vehicles! I was appreciative of the straightforward pricing and no sneaky dealer add ons. Joshua was a respectful and patient salesperson that gave me the time I needed to make the right decision. I also was impressed with David in finance. He showed me my options but didn’t try to persuade me to purchase more than I wanted. Both these guys and their managers gave me exactly the shopping experience I was looking for. Thank you Bob Moore! The recent changes you’ve made in your sales approach make all the difference in building customer trust and retention. I’ll be recommending you to others and will be back when I’m ready to purchase again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We are thrilled to hear that your car buying experience with us was pressure-free and straightforward. Our team takes pride in providing our customers with exceptional service and transparency. We appreciate your confidence in us and we look forward to assisting you with any future purchases. Thank you for choosing Bob Moore! Respectfully, LYNDEE HARRISON| WARRANTY ADMINISTRATOR/OWNER LOYALTY MANAGER [email protected] | 405.217.7000 BOB MOORE NISSAN 405.217.7000 3901 Journey Pkwy Norman, Oklahoma 73072 bobmoorenissan.com
what a wonderful stress free experience the team paid attention to all my needs Thanks Bob Moore Nissan !
what a wonderful stress free experience the team paid attention to all my needs Thanks Bob Moore Nissan !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
CARSON! That's all you need to know! Don't pass Go- don't click $200 or go to jail - just go to BMNissan!! Don't get trapped at another dealership go straight to see Carson. He exceeded all expectations! He was kind, courteous, professional, and just refreshing! I'll be back for sure!
CARSON! That's all you need to know! Don't pass Go- don't click $200 or go to jail - just go to BMNissan!! Don't get trapped at another dealership go straight to see Carson. He exceeded all expectations! He was kind, courteous, professional, and just refreshing! I'll be back for sure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
Great service from the Bob Moore services department! You guys are great! Thanks for taking care of us!
Great service from the Bob Moore services department! You guys are great! Thanks for taking care of us!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Amanda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
El mejor de gracias el servicio de primera gracias Austin gracias arron.el servicio todo limpio.gracias por todo
El mejor de gracias el servicio de primera gracias Austin gracias arron.el servicio todo limpio.gracias por todo
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I dropped off my car for a checkup on March 7th, 2024, at 10 am. However, I didn't receive any updates regarding the status of my car. When I called at around 4:30 pm, I was told to ride with a technician the next day to explain the sound the car was making. The next day, I waited for an hour in the lobby only to find that someone had been looking for me. Unfortunately, my car still sounds like there is something wrong with the motor.
I dropped off my car for a checkup on March 7th, 2024, at 10 am. However, I didn't receive any updates regarding the status of my car. When I called at around 4:30 pm, I was told to ride with a technician the next day to explain the sound the car was making. The next day, I waited for an hour in the lobby only to find that someone had been looking for me. Unfortunately, my car still sounds like there is something wrong with the motor.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I received great service every time I visited Bob Moore Nissan. I couldn't find anyone who would help me repair my tire until I went to Bob Moore Nissan, and they repaired it for me the same day! Jason is awesome and super helpful!
I received great service every time I visited Bob Moore Nissan. I couldn't find anyone who would help me repair my tire until I went to Bob Moore Nissan, and they repaired it for me the same day! Jason is awesome and super helpful!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mariah, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer service from Bryan! He helped me find the right car and made the deal work!
Excellent customer service from Bryan! He helped me find the right car and made the deal work!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Brian Clagg and Manager Kenneth McDonald went above and beyond for my daughters new Nissan Kick. Beat three other dealerships by a mile and got us on the road with no hassles. We will be back!!
Brian Clagg and Manager Kenneth McDonald went above and beyond for my daughters new Nissan Kick. Beat three other dealerships by a mile and got us on the road with no hassles. We will be back!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, congratulations on your new vehicle, Jeremy! We are always more than happy to assist you if anything else comes up. Take care!
I’ve been in US for a bit over 16 years now, and was never expecting to get a service near close to the horrible experience this people provided. I was kicked around and passed like a ball for a month. Every time I went there the service manager was either at lunch or on vacation. They sold me a warranty, and when car needed the repair they canceled. Those people are nothing but crooks. There is no honor in the way they do business. I felt racially profiled at all the time. I just want to tell all of em that when someone speak with accent does not make him mentally challenged, it makes him a foreigner. Foreigner is a person who comes from another country, and if you guys are not comfortable serving foreigners just post so on your doors and save humiliation to people. Absolutely horrible experience. Car was with them for a month!!!!!! Also on one of the phone calls I asked to be connected to manager and they refused!!!! Straight up ridiculous!!! Worst experience ever.
I’ve been in US for a bit over 16 years now, and was never expecting to get a service near close to the horrible experience this people provided. I was kicked around and passed like a ball for a month. Every time I went there the service manager was either at lunch or on vacation. They sold me a warranty, and when car needed the repair they canceled. Those people are nothing but crooks. There is no honor in the way they do business. I felt racially profiled at all the time. I just want to tell all of em that when someone speak with accent does not make him mentally challenged, it makes him a foreigner. Foreigner is a person who comes from another country, and if you guys are not comfortable serving foreigners just post so on your doors and save humiliation to people. Absolutely horrible experience. Car was with them for a month!!!!!! Also on one of the phone calls I asked to be connected to manager and they refused!!!! Straight up ridiculous!!! Worst experience ever.
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair