Clint Bowyer Autoplex

I purchased a White 2017 Chrysler Pacifica on Saturday 7/18/2020. Although I was told on the phone by my salesman that there was some "wiggle room" on the price, once I drove the hour and a half to get to the dealership there was no budging on the listed price. Since I was there and already had my heart set on this vehicle, I purchased it and drove home. That evening while I was waiting to pick up my kids, I tried to change the radio channel and the entire touch screen froze. I tried several things and it wouldn't change, so I Googled for a solution. The first thing that came up was pages and pages on a website about Chryslers, saying that this issue is something that Chrysler is aware of and has been working on a fix for years. I called the dealership the next morning and let them know I was returning it, since I was under my 3 day/300 mile return agreement. When I got it back to the dealership my salesman met me outside. When I talked to him about it he said "We flashed it twice. We were really hoping that had fixed it." After talking to him, he admitted that it had happened to him on a test drive and so he knew before he sold it to me. I, of course, am upset that they let me drive a total of 6 hours (two 3 hour round trips to Emporia) when they knew they were selling me a vehicle with a MAJOR flaw... ALL OF THE CONTROLS run through this touchscreen. I am even more concerned that after what I read, I know that there isn't a fix for this, and they still as of today still have it on their website to sell!! I am glad I was lucky enough to catch it under the 300 miles so I could return it. If we would have even gone out to dinner, I would be stuck with this vehicle. I should not be more informed about a vehicle than a dealership. It took me 30 seconds of Googling to know that no one should be paying $20,000 dollars to be stuck with that vehicle!! Buyers BEWARE!!!! PS... Talked to the salesman today, because he had another vehicle for me to purchase, and I let him know I would never purchase something from him because of how dishonest he was with me, and I would be writing a bad review. He argued that what they did was not worth a bad review. He said they "let me bring it back". I explained that he didn't do me any favors. I caught it before the 300 miles. I even joked when I signed the paperwork that my warranty would almost be gone with just my drive home and they still never said a word to me. I will leave it up to the reader to decide if there actions warranted a bad review!!

Bad service no professional financial guy no friendliness only sales men was good with as I never go back to emporia Toyota they need to fix and no fair deals

This was our first dealership experience and I'm so glad we chose this dealership to do business! We had originally gone down the road to the Ford dealership but the salesman there didn't listen to our needs and price range. We politely declined and decided to see what Clint Bowyer had to offer. David came out to greet us. He was very nice and listened to us, and didn't try to push a car on us we weren't interested in. Once we found a car and sat down to discuss the details, we understood why David's nickname is "Simple". Everything was straight-forward and honest, and he was very happy to answer any questions we had. I would definitely recommend this dealership!

Great place to buy any car! New and used we don’t plan to go anywhere else!!! Honest folks and that’s hard to find this day and age.

David was very helpful sales associate and made our car buying experience very pleasant. We would definitely be willing to work with this dealership again.

Good customer service. These guys were very helpful and kind. The whole transaction was fast. They were very thorough. All in all, 10 out of 10.

I went in thinking I wouldn’t come out with what I wanted. After hours of hanging out.. I didn’t. I was super stubborn and annoyed David all week to find what I wanted at the price I needed. Everyone was so great to work with. AND I got an amazing chocolate basket to top off the awesome experience.

David was great to work with, he made buying our car simple and enjoyable. I would highly recommend David and Clint Bowyer Autoplex to anyone in the market for a new or used car.

David was great to work with. He made the whole process of buying a car enjoyable. The dealership worked to get me the best APR and did not pressure anything. Hands down on the best car buying experience I have ever had.

They worked to get us the vehicle I wanted. Great experience with good explanation of the whole process. I appreciated their courtesy and flexible scheduling.