Reviews
Exquisite customer service
I have never been to a dealership before to buy a car and David made it exceptionally easier than I thought it was going to be to buy a car from there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer's needs
For the last year, we have been looking for a used low mileage van with a light color interior. David Simon remembered that and found one that met our needs. David is not a high pressure salesman and my wife and I both appreciate that. He was willing to negotiate the price, and he was patient with showing us the bells and whistles of this van. He also set up our phones and GPS on the van. We trust his honesty and he doesn't try to xxxxxxxx the customer. He just tells it like it is, and everything he promised - was delivered! And he makes an AWESOME chocolate cream pie!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What were they trying to hide?
Went to the dealership to test drive a 2003 Chevy S10. When I started the engine a lifter "tick" was immediately obvious. In addition, a non-OEM vacuum reservoir had been installed in a vacuum line next to the brake master cylinder. The sales person had no explanation for this. It was obvious that the reservoir was newly installed since it was perfectly clean as was the screw that was used to plug the open end of the vacuum line. During the test drive, I tested the 4Hi range of the Four Wheel Drive. When it engaged it made several loud noises and nearly pulled the steering wheel out of my hands. When questioned about all of these issues the Sales Manager essentially called me a lair and said it was all normal. He became combative when I tried to discuss price with him considering the obvious problems this truck has. To note: Up until 2 weeks before this test drive I was driving a nearly identical truck for 7 years that was rear-ended and totaled. I was looking for a replacement and know exactly how these trucks operate when they are working correctly.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Good Afternoon, I am sorry you had a negative experience with us. I have our General Manager reaching out to you as we speak to try to resolve this issue. Thank you.
Happy Customers
We had a great experience buying our truck from the Clint Bowyer team. Everything about the process went seamlessly. No pressure sales, just honest, friendly, knowledgeable people delivering great service. We would highly recommend taking the drive to Emporia for your next vehicle purchase. They will treat you right!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I finally have my dream vehicle!
Our shopping/buying experience at Clint Bowyer Autoplex was awesome! David was great and made it a very easy and fun experience to find my Rav4! He even treated us with a chocolate basket from the Sweet Granada! Thank you so much for working overtime to accommodate us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad you had a great experience with Dave! We appreciate your business!
Ashley gave us the total Clint Bowyer Autopiler experience!
We were looking to replace our 2008 Ram 2500 and turned to Clint Bowyer Autopiler as we have bought vehicles here before. So true to there top notch standards Ashley went to work locating what we were looking for. And then the whole crew worked to get it exactly the way we wanted it by installing the extras we were asking for. Being from more than 60 miles we walked in and all was as they had said and promised! We'll be back that's for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the nice review! We appreciate your business!
AmazingExperience
Ashley was very easy to work with and had everything ready for us when we got to the store. She had us in and out in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Experience with David at Clint Bowyer Autoplex!
We couldn't be happier with our experience at Clint Bowyer Autoplex. David was so great to work with and he bent over backward to accommodate our needs and wants. I grew up in Emporia, but now live in the Denver area and we chose to do business with David because of his great customer service, while also being able to support my hometown. Jason was extremely efficient too and we are thankful for his assistance in our purchase! Overall, we had an incredible experience at Clint Bowyer Autoplex!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service
Excellent staff to work with and made by car buying experience process very smooth! Would work with them again to purchase a vehicle in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good job
Friendly service. Will think of them on my next car. Very happy. My new car found a new home!!!!!!! So happy with my impulsive purchase!
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car