Shamrock Motors

I live outside of Boston but drove almost two hours to go to Shamrock Motors just to purchase my 2006 BMW M3. This car has been my dream car and now I finally have it. I located the car on a 200 mile perimeter search online and went and looked at one in Schenectady NY but the car did not look as good as it did in the pictures. I was disappointed after driving all that way and then found the 06 at Shamrock. Called to verify they still had it and spoke to Charlie who said they car just came in a few days ago. Got there and the car was in excellent condition and drove very well. I had a BMW dealership in Harford called New County BMW inspect it and they recommended a new air and cabin filter as well as a new battery so the cranking amps were up to par. Charlie spoke to the owner who said nota problem they would take care of that. I arranged my own financing at my work's credit union so I came back with a check the next day to pick up the car. I would like to thank Charlie for making the whole process stress free.

Found a Chevy Cruze online they had advertised. Called up and verified that they still had it in which they did. My brother went with me to look at it Wednesday evening and we test drove and applied for financing. Because it was 7pm at night they could not get an approval but they did call me at 9am on Thursday morning and gotten the approval from the bank. I had my insurance fax my ID card over and when I went back to sign paperwork the car was detailed again and the gas was full to my surprise and the overall buying experience was very pleasurable. I have already driven my car 400 miles and I love it.

Worked with Charlie. Was helpful, straight forward and honest about things. Nice facility for used car place. Good selection.

They made this process so easy not stressful at all . Got a graeat carat a great price. I would recommend them to everyone.

Terrific customer service. No details overlooked. Made what can sometimes be a stressful situation, a breeze! ***** all around!

Buying a car and trading in a truck we had for 11 years was very difficult for me.After test driving and going over numbers I left Charlys office very disgruntled as they would not budge on the price. He gave me all the "lingo" about how they operate and there best price is the price advertised. I stormed out and went down to Dunkin Donuts and grabbed a coffee to cool off. I just couldnt beleive that a car dealer would not negotaite with me. Isn that the American way. I ended up emailing Charly the next day and he promptly replied and then called me later in the day and asked me to stop back in. When I came in he had printed out the book value as well as several other dealerships that had almost the exact same car for more money. He presented it to me in a nice Carfax emblem folder for me to take home. He told me to just take it and go thru it at home and then call him back. I did review everything and spoke to my wife about it and decided to purchase the Accord. The car still had factory warranty on it but as stated before first car purchase in 11 years and still a bit uneasy. I asked him if it would be ok to have Lia Honda in Enfield look it over and he said that would be no problem. I did so and they recommended a new battery as its peak load was weak, and the front brake pads were below 3MM. Charly had these two things taken care of right away and I have had the car for about a month now and no issues to mention. What started out to be a disaster turned out well for me and I would recommend calling Charly for your next car.

I purchased my Passat back in October 2013 - however, just finding out that the spare tire was missing when I had to put it on after hitting a pot hole. I called up and spoke to Frank who was very apologetic and told me to have the car towed to the local Town Fair tire he would pay for the tow and he also ordered a new spare for me. I really appreciate this gesture. Thanks Frank

I purchased a 2011 GMC Yukon Denali from Charlie at Shamrock Motors. I had been searching all over and really wanted a diamond white one but it had to have tan interior. All the ones I found had a black interior. I called up spoke to Charlie and checked it out after work. It was exactly as pictured online and I put a deposit down immediately. Charlie called me the next morning with a loan approval at 1.99% if I did direct deposit and I traded my old Tahoe in. So far so good and I am thrilled with my new Denali.

I found my experience at Shamrock Motors to be very pleasant overall. Charlie was very knowledgeable and friendly, and didn't act pushy at all. And after researching several auto dealers in Northern Connecticut and Western Mass I found their prices very reasonable with a wide selection of quality used autos.

1/10/14 We had a very positive experience and we got a good deal. They let us take the car to my mechanic for a pre-purchase inspection. Shamrock fixed all of the issues found by my mechanic the next day. We even got a 90 day warranty at no extra charge. I would buy from them again. I will update this review in 90 days if we run into any car issues. 1/14/14 update, My mechanic did a followup inspection today to see if all of the work was done correctly, he found one of the items was not done. Shamrock is now working on fixing the item they over looked from the first inspection report. I will update when I get the car back and re-inspected a 3rd time. 1/16/14 update, Shamrock replaced the steering rack and fixed the stuck moonroof sun shade, so far no additional issues found. We are impressed with their post purchase quick response. NOTE: Ask for Charlie, he is professional, willing to please, even post sale he is very responsive. IMPORTANT pre-purchase note: No matter what dealer you buy from have your trusted mechanic check it out. My mechanic found safety issues and mechanical issues with 3 cars I looked at from 3 different dealers, saving me hundreds post sale. One car that I did not buy had $2000 in needed repairs. Every dealer said that they would be surprised if my mechanic found an issue.