Reviews
Write a reviewGreat atmosphere
Heather Reid made my shopping around experience great. When the time is right I'll be back to deal with Heather to get the car I want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
great service
Josh Focht was my salesman. Great personality, excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
quality sales
Joshua Focht is the most professional and upbeat salesman I have ever met.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Curtious Salespeople
No waiting for assistance. Heather Reid helped me with looking at several vehicles. She was very pleasant. Unfortantly I have to come back at a later time to be able to purchase a vehicle from Heather. Hats off to Heather.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Used truck information inquiry
Josh Focht was very professional on the phone and got back to me immediately with the information that I needed. I have not purchased a vehicle yet but hope to in the near future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Customer Service
When I went to Hertich i was just looking around. The salesman, Les Tyler, was so genuine and honest. He didn't want to just put me in a car, he wanted to help me find the best car for me. From the moment i walked in, everyone in the dealership was so helpful. It was honestly the easiest car buying experience i have ever had. My next car will come from this dealership and I am telling everyone about my experience. Thanks so much Les, and Easton Hertrich!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great store, great team. Good selection
I was looking for a new explorer and found they had a great selection of used ones! Found more options than I thought I could afford. The whole process was seamless. Thanks to the management staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great job
Best and easiest experience at a car dealership thank hertrich and my saleswoman robin loscomb
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
josh focht
Had bought my ford edge through Josh Focht and had really admired his sincerity and his hard work trying to please me. And I will be glad to come and see him again to buy another car one day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford 2013 Ford Escape
We went in to Hertrich Ford to lease a car. We were treated with respect by our salesmam, Josh Focht. We told him what we were looking for and he found the car for us right away. From the time that that we selected the car to leaving with the car took maybe a total of two days. We found the folks who work their very professional and caring. Their was a recall on a part and they gave us a rental and had everything fixed with mo problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase